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Mariés Ruglas Sevilla

Customer Service Advisor

Objective 

Seeking a position where extensive experience in english environment will be further developed and utilised in future career to keep improving and learning

Work experience

May 2015Present

Customer Service Advisor

Capital One, Sykes
— Customer Service Advisor Help Customer Service agents with calls. Assist Customer Service agents when they are unable to fulfill the customer's needs. Take charge when customers ask for a supervisor. Give updates in Team Meetings.
Jul 2014May 2015

Customer Service Representative

Capital One, Sykes
— Customer Service Representative
Feb 2014Jul 2014

Customer Service Representative

Bank of America, Sykes
— Customer Service Representative

Education

20092014

Universidad Internacional de las americas
Pharmacy (January 2009 — January 2012)

English Translation and Interpretation (January 2014 — Present)

Personal

Interests 
Music, Sports, Languages, Technology.
Strengths 
Optimistic, good with team work, always working hard, honest, determined, respectful.