Mariés Ruglas Sevilla

  • La Unión, Tres Ríos Cartago
Mariés Ruglas Sevilla

Customer Service Advisor

Objective 

Seeking a position where extensive experience in english environment will be further developed and utilised in future career to keep improving and learning

Work History

Work History
May 2015 - Present

Customer Service Advisor

Capital One, Sykes
— Customer Service Advisor Help Customer Service agents with calls. Assist Customer Service agents when they are unable to fulfill the customer's needs. Take charge when customers ask for a supervisor. Give updates in Team Meetings.
Jul 2014 - May 2015

Customer Service Representative

Capital One, Sykes
— Customer Service Representative
Feb 2014 - Jul 2014

Customer Service Representative

Bank of America, Sykes
— Customer Service Representative

Education

Education
2009 - 2014

Universidad Internacional de las americas
Pharmacy (January 2009 — January 2012)

English Translation and Interpretation (January 2014 — Present)

Personal

Skills

Interests 

Music, Sports, Languages, Technology.

Strengths 

Optimistic, good with team work, always working hard, honest, determined, respectful.