Manager, Product Development & Management
UPMC Health Plan
Improved product portfolio management, market positioning and growth. Created and implemented 34 new products and programs. Developed effective product communication and electronic training tools. Led cross-functional projects that improved the regulatory compliance and timely implementation of annual updates. Aligned product management strategies with the organizational vision and goals. * Led product management, mapping, analysis and modifications while effectively managing staff, cost and budget.* Oversaw administration of over 1500 products including CDHP, Wellness, Medical, Pharmacy Riders and Certificates. * Led development, implementation, regulatory filing and strategic management of HMO, PPO, EPO, POS & CDHP. * Improved product operational management, communication, marketing materials, and web-based product tools. * Successfully implemented regulatory updates by coordinating with cross-functional teams including medical management, configuration, IT and regulatory compliance. * Effectively restructured product training, implemented electronic training tools and improved client communication.* Volunteered as a translator for UPMC providers and international patients.