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Work experience

Apr 2001Present

Director of Health Information Services

Mesa Mental Health
  • Administer Medical Manager Advanced Managed Care database containing payer and entity contracts and member elibility, authorizations, and claims.
  • Create data analysis reports.
  • Exchange electronic data with Blue Cross Blue Shield NM.
  • Act as HIPAA Security Officer.
  • Manage Call Center and Claims Adjudication staff.
  • Research and make decisions on benefits and claims issues.
Sep 1999Mar 2001

Practice Management Specialist

Healthcare Automation Services
  • Set up and conduct demonstrations of Medical Manager software.
  • Develop and conduct training for medical office customers.
  • Create and maintain database of support calls.
  • Conduct on-site evaluations of existing procedures in a variety of medical offices, recommend and help implement improvements.
  • Create custom reports and formats.
  • Use and support Microsoft Word, Excel, Access.
Mar 1996Aug 1999

Practice Management Specialist

Mesa Medical Software
  • Set up and conduct demonstrations of Medical Manager software.
  • Develop and conduct training for medical office customers.
  • Create and maintain database of support calls.
  • Conduct on-site evaluations of existing procedures in a variety of medical offices, recommend and help implement improvements.
  • Create custom reports and formats.
  • Use and support Microsoft Word, Excel, Access.
Oct 1993Feb 1996

Administrator

PRI Automation
  • Develop and maintain database of contracted support calls at Intel Corp.
  • Manage spares inventory for multi-million dollar equipment installation.
  • Use and support Microsoft Word, Excel, Access, Powerpoint, Project.
May 1990Aug 1993

Office Manager

Mesa Mental Health
  • Manage medical office.
  • Hire, train, and supervise 20 support staff at three locations.
  • Set up and maintain Medical Manager practice management software.
Aug 1987Mar 1990

Office Manager

Professional Health Resources
  • Set up and manage private psychiatry practice.
  • Hire, train, and supervise support staff.
  • Set up and maintain Medical Manager practice management software.

Education

Sep 1989Mar 1990

Eastern Montana College

Summary

Medical Office Management

Managed Care Administration

Interest

Author of Doing the Right Thing and Achieving All Your Goals at the Same Time