Work History

Work History
Apr 2001 - Present

Director of Health Information Services

Mesa Mental Health
  • Administer Medical Manager Advanced Managed Care database containing payer and entity contracts and member elibility, authorizations, and claims.
  • Create data analysis reports.
  • Exchange electronic data with Blue Cross Blue Shield NM.
  • Act as HIPAA Security Officer.
  • Manage Call Center and Claims Adjudication staff.
  • Research and make decisions on benefits and claims issues.
Sep 1999 - Mar 2001

Practice Management Specialist

Healthcare Automation Services
  • Set up and conduct demonstrations of Medical Manager software.
  • Develop and conduct training for medical office customers.
  • Create and maintain database of support calls.
  • Conduct on-site evaluations of existing procedures in a variety of medical offices, recommend and help implement improvements.
  • Create custom reports and formats.
  • Use and support Microsoft Word, Excel, Access.
Mar 1996 - Aug 1999

Practice Management Specialist

Mesa Medical Software
  • Set up and conduct demonstrations of Medical Manager software.
  • Develop and conduct training for medical office customers.
  • Create and maintain database of support calls.
  • Conduct on-site evaluations of existing procedures in a variety of medical offices, recommend and help implement improvements.
  • Create custom reports and formats.
  • Use and support Microsoft Word, Excel, Access.
Oct 1993 - Feb 1996

Administrator

PRI Automation
  • Develop and maintain database of contracted support calls at Intel Corp.
  • Manage spares inventory for multi-million dollar equipment installation.
  • Use and support Microsoft Word, Excel, Access, Powerpoint, Project.
May 1990 - Aug 1993

Office Manager

Mesa Mental Health
  • Manage medical office.
  • Hire, train, and supervise 20 support staff at three locations.
  • Set up and maintain Medical Manager practice management software.
Aug 1987 - Mar 1990

Office Manager

Professional Health Resources
  • Set up and manage private psychiatry practice.
  • Hire, train, and supervise support staff.
  • Set up and maintain Medical Manager practice management software.

Education

Education
Sep 1989 - Mar 1990

Eastern Montana College

Summary

Medical Office Management

Managed Care Administration

Interest

Author of Doing the Right Thing and Achieving All Your Goals at the Same Time