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Summary

Dedicated and well organised professional with over 8 years of administrative experience.

Fast learner and detail-oriented with excellent problem solving skills.

Passionate about delivering high standard results.

Work History

May 2016May 2016

Receptionist - Temporary Role provided by Adecco Ireland

KBC Bank - Head Office

-Dealing with a variety of visitors and issuing appropriate passe.

-Handling incoming calls and distributing them through telephone switchboard system.

-Taking accurate messages as necessary.

-Managing the reception email correspondence.

-Dealing with incoming and outgoing post and couriers

Aug 2015Present

Sales assistant in a tea and coffee shop at Stephen Green Shopping

Gurman's Tea & Coffee World

-Providing a warm welcome for all customers.

-Assisting customers in the selection and purchase of items.

-Weighing, grinding and packing coffee beans and tea loose for customers.

-Organizing and restock the products.

-Preparing and serving coffees, teas and pastries in general.

Apr 2008Jun 2013

Financial Analyst in a German multinational in the automotive industry.

Continental Automotive Products of Brazil Ltd.

-Analysed the accuracy of invoices and accounting documents.

-Executed the data entry of accounting documents and invoices using the computer program SAP Enterprise Software.

-Compiled data and prepared a variety of reports.

-Updated and maintained accounting journals, ledgers, and other records.

-Performed clerical functions to support supervisors and department needs.

Mar 2006Feb 2008

Administrative Assistant in a back office banking service

ATP Banking Technology S.A.

-Handled the reception tasks, dealing with the incoming/outgoing mail, organizing couriers service and answering the phone calls.

-Acted as custodian of cheques, responsible for scanning and guaranteeing accurate data entry into the bank system.

-Responsible for reviewing, organizing and processing banking documents.

Aug 2004Dec 2005

Lead Cashier and Administrative Assistant in a large retail company

Lojas Insinuante Ltd.

-Led the cashier team focused on reducing the cash discrepancy and mistakes in all transactions.

-Assisted in general administrative duties.

-Supported the Branch Manager and the Front Desk Costumer Service department.

Skills

Languages

Speaks native Brazilian Portuguese and Advanced English.


Computer

Solid computer skills with proficiency in Microsoft Office and user of SAP Enterprise Software.

Education

Sep 2015Apr 2016

Diploma in Management in Business

Central College Dublin


Jul 2006Jul 2010

Bachelor Degree in Business Administration

 College of the City of Salvador, Brazil  

Certifications

2015

English certificate at  Academic Bridge College

2014

English for Business  at National Employee Development Training Center

2011

Import Procedures and Customs Training - (14 hours)

2010

Financial Mathematics with Excel and Financial Calculator - (8 hours)