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Profissional goals

Obtain a position  where   can apply my up-to-date knowledge and experience to   maximize my teaching experience, student’s program development skills and my training abilities.

Professional Experience

Client Manager


Contact  potential new clients (l Outbound/Inbound),  sale and promotion of new products/services (acquisition of services/counseling and filtering according to customer requirements/Backoffice).

Follow-up of the client process and their satisfaction with the new service purchased;  Customer support and management of complaints by phone and e-maiL in order to ensure  satisfaction and resolution of any problem or anomaly during the contractual time. Achieveing set targets of the firm by the stipulated deadline.

Sales assistent | Jewellery Designer

Escola Secundária Artística António Arroio | Feira de Santo Elói, Lisboa

-Sketched designs and worked through concepts ; Fabricates  jewelry articles, such as rings, brooches, pendants, bracelets, and lockets

-Responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store. Playing an active role in providing a positive customer experience and driving sales.

Academic Training

February 2015May 2015


At TEFL Express Limited
August 2015

Pedagogical Aptitude training |Profissional- IV

At Círculo de Saberes

Profissional- IV

At Escola Secundária Artística António Arroio

Arts- Artistic Prduction- Goldsmith/Jewelry





Teaching English as a Foreign Language (TEFL) refers to teaching the English language to students with different first languages.

Pedagogical Aptitude training course
At Círculo de Saberes

This course allows you to: define the trainer’s role on the specific context in which training is developed; define the desirable skills profile; prepare, develop and evaluate training sessions; selecting and applying techniques, and teaching the most appropriate methods to the objectives defined for training, self-assess performance with the aim to achieve the desired competence profile.

Basic Life Support (BLS)

Basic life support (BLS) is a level of medical care which is used for victims of life-threatening illnesses or injuries until they can be given full medical care at a hospital. It can be provided by trained medical personnel, including emergency medical technicians,paramedics, and by qualified bystanders.

Glass Fusing

with Fátima Pignatelli

Glass fusing is the technique used to join glass pieces together by partly melting the glass at high temperature.