Mustafa Medhat Hassan

Education

Education
Jun 2009

Bachelor of management Sciences

Sadat Academy for Management Science
  • Major: Petroleum Management
Jan 2005

General Certificate of Secondary Education (Thanawya Amma)

Amal language school

Work History

Work History
Jan 2014 - Present

Assistant Sales Manager

Gold's GYM
  • Manage, hire, train and develop sales staff.

  • Generates sales leads through Company–sponsored events while coordinating with the regional marketing function locally.

  • Oversees lead generation for sales team through company–sponsored (walk-ins and TI’s) and employee sponsored (outreach and promotions).

  • Motivate sales staff and monitor their production levels by using the established Gold’s Gym protocols and sales system programs.

  • Hold daily production meeting with sales team.

  • Establish and maintain the standard company protocol for sales tours and price presentation.

  • Maintain and direct training & development of the gym sales staff.

  • Establish and maintain an active referral system with the sales team.

  • Establish and maintain a lead box/lead bowl system and monitor on a monthly basis.

  • Develop and retain corporate client relationships through the sales team on a monthly basis.

  • Audit sales team on a monthly basis.

  • Create, implement and promote special events for the gym with regional marketing to generate new member sales.

  • Provide and maintain the highest level of customer service

  • Provide effective decision making regarding customer service issues

  • Plan and promote special events for the gym on a monthly basis; partner with corporate marketing as needed

Jul 2012 - Jan 2014

Sales Supervisor

Gold's GYM

Jul 2011 - Jul 2012

Senior Sales (Membership & Fitness)

Gold's GYM
  • Generate sales through company and employee sponsored outreach and promotions

  • Maintain accurate records using established Gold's Gym sales systems

  • Follow up on all prospects

  • Conduct gym tours

  • Conduct telephone inquiries

  • Establish and maintain lead boxes in the community on a monthly basis.

  • Establish and maintain a referral program

  • Maintain information on club history, background, philosophy, facilities, and staff

Apr 2010 - Jun 2011

Broker

Ahly for Insurance Services
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life and property, 
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
  • Calculate premiums and establish payment method
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Contact underwriter and submit forms to obtain binder coverage.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Perform administrative tasks, such as maintaining records and handling policy renewals 
Apr 2009 - Feb 2010

Sales Officer

Tasweek we Tanmya
  • Answering calls and e-mails and providing full details of the available properties for sale
  • Maintaining strong relationships with old/new clients
  • Recruiting new clients through personal contacts, walk-ins, call ins and social gatherings
  • Organized database of clients and referrals
  • Maintaining strong relationships with old/new clients and updating them with our new launches
  • Accompanying visitors to the site and explaining the property specifications
  • Client consultation and assistance in choosing a property that best meets their requirements and budget while accompanying them to the site when requested
  • Building client trust by providing legal, economic and market advice
  • Assisting clients with all legal documents to finalize the contract
  • Organized a hard copy folder for each member of my team, with all projects,including master plans, layouts, pricing and full project amenities, to help facilitate negotiations with potential clients.

Certificate

Sales Management Certificate

Endorsed by the Continuing Professional Education Division, AmCham, CDC, this managerial level certificate enables candidates to develop core competencies and to strategically position their sales force to create customer value and to obtain market competitive edge. The program includes:

  • Introduction to selling and sales management
  • Strategy and sales program planning
  • Sales opportunity management
  • Account relationship management
  • Customer interaction management
  • Sales force organization
  • Recruiting and selecting sales team
  • Sales training
  • Leadership
  • Ethical leadership
  • Motivating sales team
  • Compensating sales team
  • Evaluating performance

Skills

Language skills

  • Arabic: Mother tongue
  • English: Excellent in both written and spoken

Computer skills

  • Excellent user of MS Windows and internet
  • Excellent user of MS Office (Word, Excel, Power point and outlook)

 Personal skills

  • Respect and hold work responsibilities.
  • Self-motivated and able to work without close supervision.
  • Mature, responsible, and professional.
  • Good communication (oral & written) and interpersonal skills
  • Highly customer-­‐service oriented.
  • Presentable and confident.
  • Ability to prioritize and meet deadlines
  • Tactful and discreet at all times
  • Able to multi-task and meet deadlines regulations
  • Attention to detail
  • Willing to work long and perhaps erratic hours, which may include nights, weekends and holidays

Personal Information:

  • Date of birth: 20/11/1987
  • Nationality: Egyptian
  • Marital Status: Single
  • Military Status: Exempted