Wallace Medical Concern Medical Record/Office Assistant (Volunteer) December 2013 to Present
Organize patient medical information into correct category file, enter data into Ochin scanning program, scan patient medical information into patient electronic chart, verify patient medical information, assists in helping project manager and other clinic staff with special assignments, treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner, interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations, expertly transcribed medical reports for a variety of physicians in a hospital setting, maintained strict patient and physician confidentiality, researched questions and concerns from providers and provided detailed responses, performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data, determined prior authorizations for medication and outpatient procedures, prepared patient charts, pre-admissions and consent forms as necessary, diligently filed and followed up on third party claims, prepared patient charts accurately and neatly for the clinic, entered orders into the EMR system efficiently and without errors, adeptly managed a multi-line phone system and pleasantly greeted all patients, meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation, meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation, assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms), professionally and courteously verified appointment times with patients