Maria Victoria Lumbreras

Work History

Work History
Feb 2004 - Present

Associate Manger

Sonic Drive In
  • Took care of any customer complaints
  • Handled any cash transaction
  • Trained the staff
  • Did closing paper work
  • Organized any file like receipts from our food order, payroll
  • Detail cleaning
  • Trained part of mangment
  • Inventory
  • Took care of food and paper cost.
May 2006 - Feb 2008

Associate Manger

KFC/Taco Bell
  • Took orders
  • Made Order
  • Took care of any customer complaints and needs
  • Trained the staff
  • Handled any cash transcation including going to the bank to deposit the money.
  • Made sure that all the food was going out to the customers freash and hot.
  • Detail cleaning though out the store
Aug 2007 - Jul 2007

Partnership/Owner

La Gardenia 2
  • Payroll
  • Doing food order
  • Taking deposits
  • Training staff with food safty procedures
  • Every month paid taxes
  • Did paperwork
  • Inventory
Aug 2004 - Dec 2004

Cashier

Hill Country Dry Cleaners
  • Handled all cash transactions
  • Got customer clothing items and tag it
  • Gave customers their clean clothing items
  • Close down the store every night.
Sep 2003 - Jun 2004

Assistant Secretary

Hot Ice
  • Answered and made telephone calls
  • Helped Wedding Planner plan some parties
  • Booked dance halls, limos, photographers, and djs, catering
  • Handled some of the cash transactions
  • Edit some of the videos into VHS or DVD
  • Orangized and files into selves
  • Enter information into computer, (Quckien)
  • Helped with payroll

Education

Education
Aug 2005 - Mar 2006

San Antonio College

Objective

 To become a customer service representative offering five years of diversified experience. Result oriented individual dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.

Summary

 Excellent knowledge in all customer service areas of restaurant and some what in office. Strong rapport with customers, extensive skills in management, very professional and reliable person. Expertise in planning, marketing, cost analysis, expense control, staffing, training and quality management. Powerful leadership skills and strong ability to manage and motivate staff to achieve great results. Track record of success reducing costs and increasing revenues.

Skills

Skills

Reliable

I am a flexablie and hard working indiviual with well- honed multitasking abilites; gracefully balancing competing priorities with an excellent blend of organization and adapation to new roles, responsibilities and the environment quickly and effectively. Contributing and collaborating with an exceptional work ethic team members and I exceed anyones expections.