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To obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Work experience

2014Present

MANAGEMENT TEAM

Krispy Kreme Doughnuts & Coffee Corporation

Team Leader

20122013

Point Person Trainer

Krispy Kreme Doughnuts & Coffee Corporation
Point Person Trainer
20112012

Barista

Starbucks Coffee Corporation
Barista
Sep 2010Feb 2011

Team Leader

Krispy Kreme Doughnuts & Coffee Corporation
Team Leader,, Present Employment Business Acumen Equip staff with the knowledge, practical skills and motivation to carry out work-related tasks. Help officers with the ongoing, long-term improvement of employees' skills, enabling them to fulfill their potential within the company. Responsible for the key day to day running of the Krispy Kreme Doughnuts store. Oversees and increases the production and sales of the products offered in store. Increases the incoming revenue while keeping guests happy. Responsible for hiring, training of staff, customer service, sales growth and overall Oversees and Increases production and sales of products offered in store Assists and guide team members in developing their skills that would help them advance their career Assigned in training newly hired team members and consistently check on their training progress. Responsible in training of staff, customer service, sales growth, financials & overall satisfaction. Handles Stock Management and Control Ensuring all products meet Krispy Kreme quality standards Supervisory Supervising route, retail, and daily operations Ensuring all of the store's physical property is in good condition Conducting or delegating opening and closing responsibilities & store audits Directing and managing store sales efforts, which may include Hot Light times, DSD promotions, retail sales, fundraising, up-selling, and route sales Achieving business plan objectives and profitability according to store operating plan and established financial goals Production Understanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performance Understanding the production process and maintaining a schedule that guarantees high quality and output Understanding and implementing store quality control procedures, including standards Coordinating production schedules to meet customer demands and minimize labor hours Inspecting, troubleshooting, and assessing any production or equipment problems Safety and Sanitation Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, MVR's, etc. Maintain a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc. Equipment Oversee proper upkeep of store facility and equipment Personnel Directing and developing employees, including: recruiting, training, scheduling, safety education, supervising, dispute resolution and firing Build a team of customer-focused employees
20102011

Team Member & Crew

T.G.I. Friday's
Team Member

Education

20102011

ASSOCIATE IN HOTEL AND RESTAURANT MANAGEMENT

College of International Hospitality Management University of Perpetual Help
20092010

B.S. IN HOTEL AND RESTAURANT MANAGEMENT

Colegio de San Juan de Letran
20062009

SECONDARY EDUCATION

Saint Francis of Assisi College
19962005

PRIMARY EDUCATION

Colegio San Agustin