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Education

2018Present

Master of Library and Information Science

University of Denver

Research, Reference, and Technical Services

8/20095/2013

B.A. in Media Arts and Design, Minor in Classical Viola Performance

James Madison University

Work experience

8/2019Present

Technical Librarian Intern

National Renewable Energy Lab (NREL)
  • Assists in a large-scale digitization effort of publications, journals, and serials within NREL collection including the preparation, scanning, quality assurance, and cataloging of materials.
  • Develops and maintains documentation and instruction related to the digitization effort.
  • Received MarcEdit certification (LibraryJuice) - Feburary 2020.
  • Scopus database certification expected April 2020.
06/20192/2020

Research Support Services Student Assistant

Auraria Library - University of Colorado, Denver
  • Assisted and supported the Research Support Services department (RSS) with special projects.
  • Maintained (withdrawal and transfer) publications, journals, and serials within the collection.
  • Processed and maintained U.S. government repository items.
  • Assisted with ILL and resource sharing as necessary. 
02/20199/2019

Concierge (Library Associate)

Anythink York Street - Anythink Libraries
  • General library maintenance.
  • General program and service promotion to patrons.
  • Reader Advisory for all ages.
  • Collection weeding and maintenance for specialized sections. 
  • Created and looked after experience zones, ensuring they are stocked, clean and tidy and ready to provide a positive and memorable experience for our customers.
  • Registered customers for a library cards, help them with a fees, requesting materials through RLD or ILL.
  • Helped our library customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet.
  • Counted cash and reconciled cash balances.
  • Program and promotion assistance.
  • Answered phones, reserved meeting rooms for patrons, and identified collection needs based on customer comments.
  • Occasional program and event planning and execution. 
12/20151/2019

Analyst - Revenue Management

Inspirato
  • Established and maintained rates for all hotel and residence offerings.
  • Created and executed solutions to improve company profitability.
  • Maintained comprehensive knowledge of all current (and past) portfolio offerings.
  • Responded to internal inquiries regarding portfolio restrictions and structures in real time.
  • Established creative financial solutions in real time to assist with sales and member upkeep.
06/201512/2015

Curation and Archiving - Associate

Zomato
  • Collected, curated and updated information pertaining to local (Denver and Las Vegas) restaurants and built a strong product-base for Zomato.
  • Collected comprehensive information including menus and photos by visiting restaurants.
  • Verified data accuracy for the website.
  • Interacted with restaurant managers/owners and generated sales leads for the sales team.
09/201406/2015

Technician

Colorado Department of Revenue
  • Verified applicant's true identity by reviewing documents and statements; assessed authenticity of documentation and interviewed/investigated individual's behavior as well as the documents they present.
  • Qualified applicants for a license and Colorado ID card by determining applicant's needs and eligibility. Administered vision, written and driver performance tests required to issue a Colorado driver's license.
  • Provided information to the public regarding Departmental procedures and policies, including explanation of documents required for identification, requirements to obtain a class of license, etc.
  • Verified eligibility and processed reinstatement requirements. Collected and accounted for fees received for license documents issued, including maintaining/balancing accounts and drawers.
07/201409/2014

Customer Service Representative

Ibotta, Inc.
  • Answered customer support queries via phone and email.
  • Resolved technical in-app, customer facing issues.
10/201304/2014

Account Executive

Yellow Scene Magazine
  • Maintained exceptional interpersonal skills in order to effectively interact with clients and carry out assigned projects.
  • Met and related to clients, co-workers, management and diverse environments with ease. Kept accurate updates and clean entries of client info in the database.
  • Presented well thought out proposals for clients and worked with production to design smart advertising campaigns.
  • Performed general clerical office duties.
  • Logged all activity with clients and properly documented negotiations.