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Summary

Administrative support and management professional, knowledgeable in all office functions, with a strong background in both the dental and vacation property management field.  An adaptable team player committed to maintaining a high level of confidentiality with the ability to collaborate with diverse individuals, utilizing excellent written and verbal communication skills.  An energetic self-starter, able to serve  both the front line in a  customer service roll as well as the back office reporting and book keeping  position.

Work History 

Apr 2012Feb 2015

Book Keeper

Barnaby Trucking and SolSource

Entered and maintained AP/AR files electronically and on paper.

Reconciled accounts, prepared bank deposits, and processed payroll.

Worked with accountant on reporting and tax payment and documentation.

Sep 2008Mar 2012

Daycare Provider

Self-Employed
Constructed daily activities for two children, providing learning, art, and physically active opportunities.
Provided a reliable, safe, and nurturing home environment for those in my care.
Oct 2006May 2008

Front Desk/Guest Services

Capitol Plaza Hotel

Operated a multi-line phone system, fielding phone calls for managers and guests.
Responded to guest's needs, exceeding expectations.

Managed guest arrivals and departures through RDP software.              

Oversaw the  gift shop, maintaining inventory, and ordering stock. 

Apr 2002Aug 2002

Dental Receptionist

Dr. William Maxwell

Verified insurance benefits and filed claims..

Scheduled patient appointments and coordinated meeting schedules.

End of day reconciliation, productivity reports, and bank deposit.

Created reports necessary for federal funding and ran month end reports for business dept.

Sep 1996Apr 2002

Office Manager/System Administrator

Brunswick Plantation  Resort Villas

Determined work schedules, provided training, and fully supported the front desk staff of seven golf directors as well as monitoring the maintenance and housekeeping teams.
Managed administrative projects to support general manager and sales staff.
Produced  our specialized software procedure manual.

Resolved issues with guests as well as homeowners of properties promptly and effectively in a cheerful and calm manner.

Researched and analyzed latest market trends, client demographics, and production to provide resort with consistent 90% occupancy.

Maintained PC hardware, back-up, networking, and all interfacing programs.

Jan 1995Apr 1996

Dental Assistant

Dr. Edward L. Rick

Assisted in orthodontic, pediatric surgical, and general dentistry cases.

Took and developed x-Rays.

Jan 1993Jul 1994

Dental Assistant

Endodontics Assoc.

Assisted for root canal therapy treatments, creating a feeling of calm and assurance for the patient.

Maintained sterility of all instruments up to OSHA standards.

Skills