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Margarette Glenn Chong Siat Jin

Looking for the position where my computer skills, organizational abilities and communication skills will help the organization prosper


Compliant and tender minded. I am generally empathetic, trusting and accepting of authority figures. I tend to be team players that are helpful, compassionate and understanding toward others. I demonstrate great objectivity in making judgments about people with regards to staffing issues. I am concerned about safeguarding my self-interests yet equally willing to help others while I am able to. I am an assertive and spontaneous individual who will challenge systems and institutions that are questionable. I have a balanced sense of myself in relation to others. I am sensitive to the needs and distress of others. I am unusually capable of changing systems in an independent and scrutinizing manner. I am a person well loved by many.

Work experience

KW Machinery Sdn Bhd

October 2018Present

Digital Marketing Executive

1. Plan, design and strategies for SEO, adwords campaign, and all social media channel paid ads such as Facebook, Instagram, Twitter, Youtube, Linkedin & etc.

2. Works with other department to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.

3. To come-up with content strategies,creating and posting content on all of our social media platforms such as Facebook, Wechat and Instagram.

4. Monitor response feedback on company's social media platforms.

December 2017September 2018

Online Marketing Assistant

1. Monitor shopping mall online activity including Facebook, Trip Advisor, Google, and Shoppingmall Official Website and produce a weekly online activity report and analysis for future successes and new opportunities.

2. Respond to customer feedback online. To craft management response for TripAdvisor Reviews.

3. Gather and compile online customer complaints.

4. Promoting shopper traffic into our mall and strengthen Palm Square’s profitability and event location hotspot-including the use of live video and event campaign online.

5. To work with tenants to create a social media strategy that collaborates with marketing, PR, and advertising campaigns, research top influencers, competitors, and trends in tenants’ industries.

6. Generate daily digital content on facebook, and other social media platforms.

7. Create engaging and professional visuals that reflect mall tenant and their brand [Customize social media pages (ex. Facebook, Instagram, TripAdvisor, Wiki Page), develop supporting offline collateral, create original content, etc].

8. To stay updated with social media trends and tools – includes attending networking and educational events & reading blogs.

9. To build and strengthen relationships with online community through postings, events, and campaigns etc.

10. To develop multiple leads and opportunity through social media.

11. To develop online and social media policy and procedure to improve department.

12. To oversee the shopping mall's SEO/SEM on Google.

13. To develop shopper email promotion through online newsletter via MailChimp.

14. To initiate a team for advertising and to develop new technology for shopping mall shopper traffic tracking (Raspi).

Beauty Wonderland Enterprise

April 2016November 2016

Admin Manager

  1. Marketing and Business Development
  2. Web Management and Social Media Marketing
  3. Company E-Commerce and warehouse management
  4. Overall Admin and Accounting Works
  5. Worker's & Staff Payroll Monthly Processing
  6. All company banking matters.

Google Business Group KK

Oct 2014July 2016

Community Manager (Part-Time)

1. Event Management and organisation.

2. IT Training

3. Growth Hacking & Digital Marketing


Jun 2013Present

Part Time Freelance Lifestyle Blogger

Lifestyle Blogger | Content Writer | Photographer

- Food Photography for Online Advertisement

- Event Writing

- General & Product Research

- Content Writing

- Data Entry

- Admin Support - Web Research

- Schedule/Calendar Management

- Spreadsheets, Presentations, Database and Reports

- Email handling

- Travel Arrangements

- Types at 80 wpm

- Google Apps for Work Products: Gmail, Drive, Calendar, Docs, Sheets, Slides, Groups & Hangouts

G&A Corporate Consulting Sdn Bhd

Jun 2014Dec 2015

Marketing, Admin & IT Consultant

1. Marketing and Business Development

2. Web Management and Social Media Marketing

3. Admin and Accounting Works

4. Google Apps for Work Administrator

5. Network Administrator

6. SalesForce Sales Cloud Administrator

Gaya Naturals Sdn Bhd| Sabah, Malaysia

Dec 2012May 2014

Executive Secretary

1. Worker's & Staff Payroll Monthly Processing

2. All company banking matters.

3. All Office Stationery & Equipment monitoring

4. Staff Travel arrangement

5. Devising and maintaining office systems, including data management and filing.

6. Arranging travel and accommodation and, take notes or dictation at meetings or to provide general assistance during presentations/meeting.

7. Screening phone calls, enquiries and requests, and handling them when appropriate.

8. Meeting and greeting visitors at all levels of seniority.

9. Organising and maintaining diaries and making appointments and dealing with incoming email, faxes and post, often corresponding on behalf of the MD.

10. Carrying out background research and presenting findings.

11. Producing documents, briefing papers, reports and presentations.

12. Organising and attending meetings and ensuring the MD is well prepared for meetings.

13. Liaising with clients, suppliers and other staff.

14. Carrying out specific projects and research.

15. Responsibility for accounts and budgets at plantation office.

16. Taking on some of the MD's responsibilities and working more closely with management.

17. Being involved in decision-making processes.

18. Conduct screening and interviews for candidates, review manpower requirements with operations and prepare monthly recruitment and manpower reports.

19. Establish strong working relationships with internal and external partners i.e. search firms, professional bodies to ensure strong pool of qualified candidates available for all positions.

20. To ensure all job applicants have a positive experience of the recruitment process.

KinsaDana Sdn Bhd

Nov 2011Nov 2012

Admin Executive

1. Keeping proper record and filling for all incoming and outgoing of the companies documents and correspondence.

2, Cooperate with the marketing departments and to attend and liase with purchasers, contractors and local authorities.

3. Compile and dispatch billings to purchaser and collect payments and issue receipts to purchasers, suppliers of which the Directors or the Account Managers instructed.

4. Handle enquiries and from purchasers and reflects to the marketing and property management department and to report to the knowledge of Directors.

5. Monitor collections of billing and to process procedures for sales and purchase agreement and loan agreement for customers also purchase the companies development product.

6. Assist the Account Manager, Human Resource Manager and Chief Secretary for any clerical works and ensure the office administration is well organized and in orderly manner.

7. Supervise two others administration clerks.

8. Assist the Directors in typing reports or proposals for market feasibilities studies, financial applications and other documentation.

Vestmerit Management Sdn Bhd

Mar 2010Oct 2011

Administration Assistant

Property Management

-Attend and Liaise with Residents, Owners, Contractors and Local Authorities. -Keep record of office stationeries and stock inventories.

-Prepare monthly Report; Debtors Report, Collection Efficiency, Resident Update.

-Compile & despatch billings.

-Collect payment and issue receipt on daily basis -Filling Correspondence, job sheets and other documents

-Ensure office condition is well organized and in orderly manner

-Report to Property Management Officer on complaints/inquiries/incidents

J. Tan Teoh Associates

May 2005Feb 2010

Legal Secretary

-Sale and Purchase Agreement Documentation Processing.

-Customised Sale and Purchase Agreement.

-Customer Service. -Tenancy Agreements Documentation.

-Commercial and Consumer Loan Agreements Processing.

-Customer Account Maintenances.

-Billing & Credit.

Marcel Jude Joseph & Co

Jan 2004Jan 2005

Legal Executive

Litigations Procedures. ­ Court Forms Filings. ­ Customer Service. ­


Google Malaysia Sdn Bhd

Jan 2016Jan 2016

Growth Hacking Workshop

Cisco Certified Network Associate (CCNA)

Nov 2014Dec 2014

AMC School of Business

Router & Switch


Sep 2014Oct 2014

Certified Outsourcing Specialist - Human Resources

Pass - 95%

New Horizon Learning Centre

Sep 1999

Microsoft Windows 2000 Server - Setup & Installation

MIS Technologies Centre

Jul 1999Aug 1999

MCP+I (Microsoft Certified Professional + Internet)

Informatics College

Jan 1996Jan 1998

Diploma In Computer Studies (Business Major)

2nd Upper Class

Kinabalu College

Jan 1994Jun 1994

PITMAN Computer Studies

Kota Kinabalu High School

Jan 1989Dec 1993


Grade 2


Linux OS Operating
Human Resource Management
Web Design
MS Office
Social Media Marketing
Computer Networking
Purchase Agreement
Property Loan
ISO 9001:2000
Android Apps Development