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Work experience

Oct 2006Apr 2009

Paralegal

Womble Carlyle Sandridge & Rice
  • Analyzed and evaluated case files against litigation worthiness standards of the firm.
  • Performed legal research of applicable laws, regulations and legal precedents so as to provide Counsel with timely, accurate, and thorough research.
  • Maintained legal memoranda, interrogatories, motions, administrative reports and other documents.
  • Orchestrated plans for the completion of case files and authorization documents with limited supervisory.
  • Registered plaintiffs' case files documents in law firm's database.
  • Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
  • Produced quality check reports to conduct interim project reviews and final project tweaks prior to submission to outside law firms.
  • Executed all aspects of day-to-day operations of several team projects of Case Management Facility in a 3-year span.
  • Demonstrated the ability to work well with others in a leadership environment.
  • Classified capability levels of personnel within the department allowing proper division of workflow.
  • Evaluated areas for process improvement and cost reduction.
Jul 2005Apr 2006

Retail Salesperson/Customer Service Representative

  • Coordinated and managed customers' accounts and assisted them with product and service needs.
  • Participated in resolving complaints and diffusing tension to ensure customer retention and satisfaction.
  • Oversaw all processed orders, forms, applications, and requests through effective communication with internal departments.
  • Conducted follow-ups on customer inquiries and completed call logs and reports.
Sep 2001Apr 2002

Administrative Assistant (Internship)

Allstate Insurance Company
  • Developed and maintained good working relationship with all current clients and future prospects.
  • Complied and organized incoming letters and documents.
  • Supplied and managed office equipments, machine or properties

Education

Aug 1999May 2003

Bachelor of Science - (AACSB Accredited)

Letters of Recommendation

Profile

Motivated, personable business professional experienced working in fast-paced environments demanding strong organizational, analytical, technical and interpersonal skills. Demonstrated history of producing and completing timely, accurate projects and case files, able to multi-task effectively. Maintained a sound knowledge of accounting concepts and principles. Talent for quickly mastering companies' software and applications - proficient in Microsoft Office Suite. Accustomed to handling sensitive, confidential records. Confident and poised in interactions with individuals at all levels. Trustworthy, ethical, and discreet, committed to superior customer service. Able to work with minimum supervision.

Qualifications Summary

  • Accounting Concepts and Principles
  • Analytical skills
  • Computer Savvy
  • Customer Service
  • Filing & Data Archiving
  • General Office Skills
  • Office Equipment Operations
  • Problem Solving skills
  • Professional Presentations
  • Project Management                         
  • Report Preparation
  • SchedulingSpreadsheets
  • Telephone Etiquette
  • Word Processing & Typing

Social Media

Objective

I am interested in a position that would allow me to demonstrate organizational, customer service, communication, analytical, and/or managerial skills for proven results.