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Guest Service

Consider myself as an outgoing, attentive and charismatic individual who is knowledgeable and passionate about spirits, wines and cocktails. Possessing a strong aptitude for multitasking, and being able to work effectively with supervisors and co-workers alike, making sure that I will always provide a five star service to my guests.
I am a professional who is always well groomed, clean and of neat personal appearance.

Right now I am looking for a suitable position in a top hotel chain that is serious about hiring, developing and promoting talented people.

Experience & Achievements

Jun 2016Jun 2017

BAR SUPERVISOR

Hotel NH Collection Tower, Barcelona 5*
  • Plan, direct and oversee all bar operations
  • Ensure product and service standards are met
  • Implementing and maintaining procedures for maximum efficiency
  • Inventory, requisitions, end of day reports, cash handling and menu development
Jun 2015Jun 2016

SHIFT - LEADER COCKTAIL LOBBY BAR

Crowne Plaza, Barcelona 4* Sup
  • Interact with customers, take orders for drinks and food
  • Mix drinks, cocktails and other bar beverages
  • Responsible for collecting all cash drawer reports at the end of the night
  • Spec Files and Stock control
Mar 2015Jun 2015

ROOFTOP POOLBAR

Ohla Hotel, Barcelona 5*
  • Set up the pool bar for service
  • Responsible for mixing and serving drinks to all guests
  • Responsible for collecting all cash drawer reports at the end of the day
  • Stock Control
Jan 2014Dec 2014

BANQUETING 

The Royal Yacht Hotel, Jersey 4* Sup
  • Set up and execution of various events
    • conferences, weddings, gala dining and private celebrations
  • Bartender & Barista service in the residents Lazy Jack Bar
  • Stock control
Feb 2013Jan 2014

SOMMELIER

The Royal Yacht Hotel, Jersey 4* Sup
  • Responsible for wine tastings and private dining's on the wine-cellar
  • Fine dining and banqueting service
  • Bartender & Barista service in the residents Lazy Jack Bar
Oct 2012Oct 2012

EUROPEAN BARTENDER COMPETITION - 4th to 16th POSITION

Association Européenne - Ecoles d'Hôtellerie et Tourisme, Macedonia
  • Bar & Barista written exam
    • History behind random classic cocktails and it's recipe
    • Wine, Spirits, Liqueurs, Coffees, teas and other infusions
  • Bar & Barista practical exam
    • Execution of 5 random classic cocktails;
    • Production of a signature cocktail
Mar 2012Mar 2012

NATIONAL BARTENDER COMPETITION - 1th POSITION

Higher Schools for Tourism & Hotel Management by Tourism of Portugal
  • Bar & Barista written exam
    • Mise en place & beverage service general questionnaire
    • Random classic cocktail recipes
  • Bar & Barista practical exam
    • Set up and adjust a coffee grinder
    • Latte art evaluation and execution of 5 random classic cocktails
Feb 2008Nov 2008

CATERING ASSISTANT - CHEF DE RANG

Trivalor Group in Porto Football Stadium, Portugal
  • Prepare the VIP boxes of the stadium for service
  • Perform all duties expected as a host and front of house professional
    • Serving dishes and announce them, clearing plates, wine; and beverage service

Education

References

NH Collection Barcelona Tower - F&B Manager
Mr. Jaume Romera
+34 622 268 553
[email protected]

Crowne Plaza Barcelona - Fira Center - Bar Manager/Maitre d'hotel
Mr Jose Luis Alcalde
+34 647 011 792

The Royal Yacht Hotel - Restaurants Manager
Mr. Claudio Abreu
+44 7797 848 706
[email protected]

The Yeatman Hotel - F&B Assistant / Banqueting Manager
Mr. Francisco Nascimento
+351 938 955 341
[email protected]