Summary

I have more than 20 years of experience in Information Technology. I worked in many companies for different kinds of segments as Telecommunications, Chemistry Industry, Bank sector and Services segments.
In these 20 years I had the opportunity to work in many positions as Development Manager, Systems Analyst, Middleware Support Analyst and Developer.
I have MBA in Business and Information Technology, with Post Graduation in Systems Analysis and Project Management and Systems Information with Internet Emphasis.
I am Brazilian and I have Italian citizenship.

Work History

Work History

Support Analyst

Global Hitss

Responsible for design the technical and functional document specification for an IVR outbound service for BANESE customer. Responsible for develop the user skill module and report module of the Dashboard project for Light customer.

Feb 2015 - Present

Systems Analyst

Grupo Contax

Responsible for develop a new Promotion’s 880 IVR for customer OI to unify the regions R1, R2 and R3.

Jan 2008 - Nov 2014

Technology Consultant

Hewlett-Packard

Working as a Support Analyst monitoring the customer's environment by identifying errors in applications and infrastructure. Troubleshooting or reporting to other areas according to the category of problem.

Responsible for integrating HP UCA (Unified Correlation Alarms) with BAO (BMC Atrium Orchestrator) through BAO ORCA WebServices using Apache Camel, for Claro client.

Responsible for implementing Oracle Stored Procedures to prepare data for Crystal Reports 2008 for Claro client.

Responsible for implementing the HP TeMIP’s rules for Claro client. The rules was written in Java and deployed in Apache Tomcat.

Responsible for migrate the pre-mediation software written in C++ for HP-UX to C++ for Linux RedHat.

Responsible for implementing improvements for ABRT project written in C++ programing language and Oracle database. The front-end to set all parameters was written with JSF.

Responsible for implementing changes to the module Registration Data Extractor of the HP Fraud Detection software for the design of unification of the Oi client. This data extractor module was written in C++ for Linux operating system and access Oracle Data Base.

Responsible for implementing changes in the feeder module for the ABRT project related to 9 digit changes. The feeder module was written in C++ programing language, accessing Oracle database on a HP UX environment.

Responsible for developing the Audit logging features for the HP FMS Project at TIM. Implement the Rating features for the HP FMS Project for GSM, MMS, GRPS and SMS events; Written in C++ programing language, Oracle database and Unix OS.

Responsible for developing the normalization module of the MMS, GPRS, SMS events for the TIM Dragon Project.

Responsible for developing and implementing a DLL for integrate TeMIP Client with Vivo SMAP webservices. Written in Visual C++ programing language accessing Oracle database.

Jan 2006 - Dec 2007

Service Information Developer

Eletronic Data Systems - EDS

Responsible for planning and implementing new features for Traffic Mediation Framework to support new feeds for the EDS’ Long Term Billing and Chargeback & Invoices Technologies Projects.

Jan 2004 - Dec 2005

DBA Engenharia

Systems Analyst

Planning and implementing news applications servers written in C++ for Tuxedo platform at costumer VIVO, configuration and statement test before production environment rollout too.

ETL development using C++ language to load data for DW project.

May 2003 - Apr 2004

IT Quality Systems

Development Team Manager

Resources allocation, planning and management activities of development team,  first and feedback client contact, preparation of technical proposal.  Planning and implementation new client/server architecture written in C++, for the new application server that give support for GUI front-end applications written in Delphi and C++.

Jan 2002 - Apr 2004

Middleware Analyst

Procwork

Technical specifications elaboration. Implementation new filter written in C and C++ for Tuxedo and BMQ adapter. Configuration and adjustment profiles of filter. Second level support for application server (called INFOBUS) using tuxedo and BMQ platforms for client IBM at TIM project.

Oct 2001 - Nov 2002

Systems Analyst

Sonda do Brasil

Planning and implementing news functions written in C and C++ program languages for many systems such as: SAC, BigBrother Brasil, Telefonica On-line, and Favorites. Database (create and maintain tables, procedures and rules).

 Coordinating changes, new implementations, management activities of development team of the Social Security for Public Area System. Implementation the load module for the project with PL/SQL and C languages for Oracle Data Base.  Analysis and UML diagrams implementation.

Aug 1999 - Sep 2001

Systems Analyst

DPR CONSULTORIA

Planning and implementing a Scheduler System for controlling batch applications. Planning and implantation news functions written in C and C++ program languages for Marketing Aid System. Analysis and UML diagrams implementation. The database used in these projects was Ingress II and I had to create tables, procedures and rules.

Aug 1988 - May 1999

Systems Analyst

Acol Consultoria

Planning and implementing a new store control system written in Accell language and 4GL for Informix data base. Elaborating new specifications for programmers.

Jul 1997 - Jul 1998

Systems Analyst

TROTTA´S CONSULTORIA

Maintaining Darrow´s systems such as: Billing, Store control, payment, cash flow, etc.  All systems written in Cobol.

May 1989 - Jun 1996

Systems Analyst

DARROW LABORATÓRIOS S.A.

Planning, elaborating, implementing and maintaining all Darrow´s systems such as: Billing, Store control, payment, cash flow, fiscal books, control production, etc.  All systems written in Cobol.

Education

Education
May 2012 - Jun 2013

Post-Graduation in Information Systems Expert Program with Internet Emphasis.

UFRJ
Apr 2002 - Jun 2003

MBA - Business Management and Information Technology 

FGV - RJ
Mar 1999 - Jun 2000

Post-Graduation - Analysis, Project and Management Systems 

PUC-RJ

Certifications

Certifications
Jun 2015 - Present

ITIL Foundation

EXIN

ITIL® Foundation is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Organizations that work according to ITIL® use the complete ITIL® exam program for training personnel based on their roles. Their ITIL® skills enable them to perform and cooperate better.

Feb 2015 - Present

Professional Scrum Master I

Scrum.org

Demonstrated fundamental knowledge of Scrum roles, events, artifacts, and the rules of the Scrum framework that bind them together as described in the Scrum Guide.

Skills

Skills

Web Developer

HTML 5, CSS 3, Javascript

Programming Languages

Java, C++

Language Proficiency

Fluent in English