- São Paulo city, Brazil
Project management for clients like Bradesco Seguros, BRF, O Boticário, with regular meetings for understanding the project / stages. Exchange files with clients, with automated process , using ETL and later viewing on the websites of relationship campaigns. Customer service for Bradesco Seguros, contract drafting , weekly status meetings , creation of technical specification and business for three major campaigns. Intelligence applied in management points in loyalty systems , ROI , etc.
IT Management - CRM Volkswagen customer (B2C) Premium line (Imported cars) and National line. Relationship by Portal, direct mailing, welcome kits, cards, gifts, and others. Concepts of RFM and LTV (used for analyzing customer behavior and defining market segments).
Coordination of mission critical projects, 24 hours x 7days. Survey data with the users involved and final version in VB 6 and SQL 6.5 to 2000, C#, VB and ASP.Net, JAVA and AJAX with SQL 2005, integration with Apple devices. Mirror in SQL Server, Backup, Restore,Tunning and administering databases in Brazil and in the United States.Use of framework, Web services, XML, ETL, MVC, threads and SOA.
Development of company business, shipping cargo (control customers, freight, ship, agents, etc.) in Clipper 5.01.
Design, development and implementation of the Financial and Invoicing Systems in Cobol Microfocus 4.5.
Maintenance of programs like Invoicing, Account and Planning / Production Control, developed in UNIX platform and Cobol language. Creation and maintenance of a system to control statistics data of production in Clipper.
Class speaker and the project “Ethanol Plant” ranks among "The Most Relevant Projects of MBA Courses 2008"- year 7 - 2009 (ISSN 1809-9769)
Trainning - ITIL v3 2011 and COBIT 5 - Aug/2015
Coaching - Coacher Clarice Santiago - Sep/2012 to Dec/2012
Dinsmore Associates - PMP Certification Training - Mar/2012 to May/2012 - 80 h
Mestre SEO - Sites Optimization using SEO - Feb/2011 - 16 h
Impacta - Development Projects with Microsoft Project 2007 - Mar/2009 - 8 h
BfBiz (former Brás & Figueiredo)
• 10264 - Apr/2011 - 40h - Developing Web Applications with Microsoft Visual Studio 2010
• 636 hours: 2310, 2153, 2152, 2074, 2266, 2373, 1912, 2071, 2072, 2073, BF86, 1017, 1016, 1013, 803, 922, 689
Acctiva - UML - Jan/2006 – 40 h - Java - Oct/2005 – 40 h
Techne Treinamento e Consultoria - OR1 - 1998 - 40h - Introduction to Oracle - ASS - 1998 - 16h – Oracle Advanced Sql and Sql Plus - PLSQL - 1998 - 24h - Oracle Develop Pl/Sql Program Units
Inf-O-Ware - MOD - 1998 - 18h - Oracle Data Modeling & Design Database
CI Compucenter - Systems Analysis Course - 1995 - 168 h
Abcom - Netware 4.10 Administration Course - 1995 - 40h
English Course - Berlitz
Apr/2005 to Nov/2006 - with Business and Writing Business
Semi Intensive English Course
Language Studies Canada (LSC) - Toronto, Canada – (May/1999 to Aug/1999)
• Digital News, software that controls materials to be displayed:
(Pages 64 to 67 on the magazine, or 52 to 55 on the reference page)
• “VIP Restaurant”, eletronic menu in IPad:http://vejasp.abril.com.br/revista/edicao-2140a/empresas-investem-para-receber-bem-convidados-vips
(search for "Quando se trata do design da adega", in the middle of the second paragraph).
Course final paper called “Ethanol Plant” ranks among "The Most Relevant Projects of MBA Courses 2008"- year 7 - 2009 (ISSN 1809-9769)
Examples of some projects in which I participated.
Site for electronic information exchange and consultation by customer/agencies.
Home page of RedeTV Portal, integrated with other softwares for task automation, like text and video that are made in journalism and production programs.
Menu for IPAD/Ipod involving WEB, Objective-C, FatClient and WebServices.
Portal for customer relationships and all information about imported cars (premium).
One of the three campaigns for the client Bradesco Seguros.
Running: 5 km - 22:12h 10 km - 46:00h 16 km - 1:15h 21 km - 1:46h
Cycling: Ride my bike on Sundays and holidays at "Ciclo Faixa" (or "Ciclo Via") around 70km.
Hobby: I am a diecast collector, with cars, trucks and motorcycles.