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Skills Summary

  • Develop and maintain partner relationships at all levels with a focus on generating new business opportunities
  • Relationship Management at the C-Level and senior management
  • Skilled leader in building and leading teams in large-scale and complex deals

Professional Experience

Jul 2010Present

Senior Program/Project Manager

HP - Hewlett-Packard
  • Managing and driving competing requests across simultaneous client engagements
  • Develop, articulate and refine the client needs based on customer requirements
  • Developing business plans and proactively identify new opportunities as partners with client business leaders
  • Engage in high-level customer issues, including making actual site visits
  • Establish and deploy world-class practices that is recognized by our customers and within the IT industry.
Jul 2005Jul 2010

Senior Project Manager

AT&T
  • Main responsibility was to establish professional relationship with global customers such as IBM, Sears, Hilton, Hyatt, Wal-Mart and Samsung.
  •  Responsible for monitor and control schedule, cost, resources and 3rd party vendors.
Jun 2004Jun 2005

Technology Planning Analyst

VIVO
  • Main responsibility included leadership in the technology conversion from TDMA to GSM.
  •  Maintained active communication among several areas to guarantee the successful migration of services platforms of SMS, GPRS e MMS.
Aug 2001Aug 2003

Six Sigma Project Coordinator

GE - General Electric 
  • Reported to Master Black Belt. Main responsibility included coordination of Six Sigma projects with focus on e-commerce, manufacturing and e-learning.
  •  Responsible for savings of US$ 432.000,00 in 2003 due to business strategy and quality of services provided.
Feb 1999Jul 2001

Telecom Analyst

VIVO
  • Responsible for managing the recovery process of circuits (voice, data, video) for executive accounts such as IBM, FIAT, White Martins.
  • Provided the customers’ IT team with up to date information on the circuits’ recovery and the following steps that would be taken.

Academic Background

Jun 2012Nov 2012

Negotiations and Conflict Management

FGV - Fundação Getúlio Vargas

The negotiations strategy and management process are critical to organizational success in the 21st century. The course provided the theory and tools on how it can best applied, deepening the discussion on the sources of competitive advantage.

Aug 2008Dec 2009

MBA in Business Management

FIA/USP - Universidade de São Paulo

The course offers a balanced blend of academic theories on new frontiers of knowledge, as well as day-to-day practices in organizations.

Feb 1999Dec 2004

Production Engineering

FMU - Faculdades Metropolitanas Unidas

It prepares the students for outstanding performance in several areas of business, providing a solid foundation for career advancement.

Certifications

  • Advanced Project & Program Management Skills - ProjectLab, September 2016
  • Understanding and applying Transition & Transformation Methodology - HP, November 2013
  • Language Certificate: Business English at International House. Toronto, February 2004
  • Six Sigma Green Belt Certified - General Electric, March 2003

Languages

  • Native in Portuguese
  • Fluent in English
  • Advanced level in Spanish

References

Emerson Dipardo

Alliances Director, HP

+55 (11) 99917-3480

Tim Szymanski

Head of Integrated Solutions, HP

+1 586 770-2304

Daniel Meleiro

Account Executive, Cisco Systems

+55 (11) 98233-1650

Debby Hindman

IT Director, Trinity Industries

+1 254 613-4746