Marcel Hawkins

Marcel Hawkins

Work History

Work History
Sep 1996 - Jun 2016

Network Technician

US Army
Network Technician Responsible for maintaining and installing computer networks based around Microsoft Server Technologies. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment. Duties: Administering & designing LANs, WANs internet/intranet, and voice networks. Analysing & developing key components using methodology prescribed techniques. Communicating and negotiating with users, specialists, other staff and suppliers. Network connectivity troubleshooting, ping, tracert, telnet. Responsible for communication protocols, configuration, integration & security. Investigating, diagnosing and resolve all network problems. Maintaining pre-packaged software applications on the LAN. Upgrading and repairing faults on CIS systems, networks & peripheral equipment. Cisco & HP switch configuration in particular VLAN configuration/troubleshooting. Working with multiple technical platforms i.e. mainframe, two-tiered client-servers and three-tiered client-servers. KEY SKILLS AND COMPETENCIES Good understanding of static routing, BME networking and Active Directory. Have a good technical network background. Working knowledge of major networking components & hardware components. Knowledge of ITIL incident, problem & change management. Ability to explain technical issues clearly to non technical colleagues. Experience of performance measurement, capacity and tuning issues. Thorough understanding of CISCO, Windows and Tactical Systems. Able and willing to travel and work flexible hours. Extensive knowledge of Microsoft based operating systems, including Windows Server 2009, and Windows Vista.

Education

Education

Associates Degree

B.C.Sc

Skills

Skills

INTRANET

guidance

Commitment

networking

DRIVE