Summary

I am a highly-organised administrator with proven management skills and lots of initiative. I am able to deal with people at all levels and capable of ensuring that everything goes perfectly. I have an expertise with customer service and experience of organising and supervising of the operational and administrative aspect of the business, all within budget and to tight timescales.

Work History

Work History
Jul 2015 - Present

Business Development Manager

Horizonet

- Act as an intermediate between vendor and client to provide cyber security for different national and international government agencies as well as private industries

- Develop an online and market presence and buzz.

- Create opportunities which was done by cold calling, On client site meetings, attending functions, use of social media like LinkedIn and Twitter, etc.

- Support for the win of cyber security contract for the Ghana port. ( ~ 55 millions CND)

- Manage, track, and close opportunities and leads through our CRM


Oct 2012 - Aug 2014

Store Manager

Best Buy Mobile

-Build new business

- Yearly activation target overachieved 106% (260/yr).

- Yearly revenue target achieved of 210K

- Work with and maintain an expense budget (Salary and Supplies) of 100K/yr.

- Staff management of at least 10 employees.

- Recruiting new employees

- Responsable for bringing awareness of the new department within the big box and capitalize on store traffic.

Aug 2010 - Jul 2012

Store Manager

Chatr Wireless

- Engage with customer to convert to client

- Yearly activation target overachieved 130% (15K/yr).

- Yearly revenue target achieved of 1.1M

- Work with and maintain an expense budget (Salary and Supplies) of 78K/yr.

- Staff management of at least 15 employees.

- Recruiting new employees

- Overall responsibility was to bring awareness to the new ChatR brand and position it as the leader in its category.

Education

Education
Sep 2015 - Present

Administration Certificate

UQAM

The administration certificate program aims at training general managers in all fundamental areas of administration

Skills

Skills

Sales

Expertise in closing

Customer Experience

From A to Z customer satisfaction

Leadership

Lead by exemple and great motivator

Management

From inventory to staff and budget.