Work History

Work History
Dec 2014 - Present

Scrum Product Owner/project Manager

EBAY

Product Owner for eBay’s and PayPal’s primary intranet web site for employees, also project managed vendors and engineers splitting financial applications and infrastructure in preparation for PayPal’s separation from eBay

Key Accomplishments:

  • Implemented Scrum best practices to optimize team performance using Agile principles, revised the estimation process, and coached developers on how to work cohesively together, in 2-week ‘sprints’ as a team
  • Coordinated move of mission-critical network equipment used for Finance team, managing multiple vendors to duplicate and reconfigure equipment during an existing maintenance window
Jul 2010 - Nov 2014

Partner Program Manager

SYMANTEC CORPORATION

Identified strategies and programs to improve overall effectiveness of PartnerNet, by completely redesigning the partner portal website, while serving as the owner of the technology partner user experience. Negotiated engineering services contracts with partners worldwide, and developed both Scrum and waterfall product requirements for SFDC engineering teams. Proactively managed relationships with engineering managers testing partner technologies with Symantec DLP, and other security and storage products.

Key Accomplishments:

  • Redesigned partner portal user interface (UI) based on product requirements gathered from current and past technology partners to improve user experience (UX)
  • Increased department efficiency and partner satisfaction by streamlining program processes and designing Salesforce.com forms to facilitate partner management
Apr 2011 - Jul 2012

Product Manager

VIRTUAL WELLNESS SYMANTEC CORPORATION

Volunteered spare time to manage requirements for a startup’s new SaaS weight management tool, Weight Zone Factor.

Key Accomplishments:

  • Leveraged Scrum methodologies to focus development team on customer deliverables, prioritizing key release features and releasing their first product.
  • Provided social media marketing guidance for ad revenue-based product monetization
Nov 2007 - Apr 2009

Product Manager

SPIKESOURCE (acquired by BLACK DUCK)

Product manager for a new web-based B2B Software as a Service (SaaS) automated security-testing tool OEM’d by Intel and sold as the “Intel Certified Software Program”.

Key Accomplishments:

  • Defined engineering and marketing criteria in PRDs and MRDs to address customer’ certification requirements, subsequently, certification subscriptions were purchased by 150 business customers over a 1-year lifecycle, and was SpikeSource’s most successful product
  • Conceptualized and implemented marketing messaging for both SaaS products based on customers’ stated needs, requests, and use cases
  • Designed and presented sales training material to familiarize sales force with the product and value proposition.
  • Collaborated with marketing and sales to identify a potential new market that extended product life, and defined the marketing message to reach new target, creating product collateral, leading to doubling leads and lead conversions
Apr 2001 - Oct 2007

Open Source Relations Manager

ADVANCED MICRO DEVICES (AMD)

Open Source Relations Manager responsible for the value chain of solutions built from a combination of AMD-powered hardware and partner software.

Key Accomplishments:

  • Implemented a program to encourage early readiness of industry partners for AMD 64-bit product launch; all partners were ready 1 month ahead of schedule
  • Incentivized Linux vendors to support independent hardware and recompile their entire product, enabling AMD products to be fully interoperable with leading Linux providers, boosting competition as well as AMD’s relevance within the industry

Education

Education
Sep 2007 - Dec 2011

M.B.A

UNIVERSITY OF COLORADO

Marketing and Innovation Management

Sep 1996 - Mar 2001

Bachelors of Science, Computer Engineering

UNIVERSITY OF CALIFORNIA

Certifications

Certifications
Jan 2010 - Jan 2017

Certified Scrum Product Owner

Scrum Alliance
Jan 2015 - Jan 2017

Certified ScrumMaster

Scrum Alliance
Jul 2009 - Present

Practical Product Management PMC-II

Pragmatic Marketing

Product Management certification