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Manto Mylona

Work experience

19922016

Front Office Manager - Reservations Manager - Manager On Duty

Mayfair Gardens & Smartline Paphos Hotel 

I have responsibilities such as planning, budgeting, staffing and supervising the Front Office Assistants.

  • Prepared the weekly schedule.
  • Supervised the staff
  • Ensured all employees were properly trained, knowledgeable and provided excellent guest service.
  • Assisted with the daily administrative duties of the hotel.
  • Performed the duties of revenue manager and reservations manager.
  • Resolved guest issues in a professional and compassionate manor.
  • Work with Department Heads to help implement new ideas and incentives to help raise the Hotels Overall Score and build communication between all internal departments.
  • Responsible for ensuring the smooth operation of this 252-room resort in the absence of the general manager 
  • Held regular departmental meetings with the front office staff to keep them properly informed and trained.
19901992

Head Receptionist

Cypria Maris Hotel  - Paphos Cyprus 
19861988

Tourist Represantative

Louis Tourist 

Working while I was studying

Education

19871990

Hotel Kaufman - Hotel Manager

Modul University Vienna - Austria 
19851987

Operstufe

Goethe Institut Vienna - Austria
19791985

School Certificate

A'Lyceum Ethnarxis Makarios Paphos - Cyprus 

Skills

8
Languages

Greek -  English - German fluently

8
COMPUTER SKILLS: Proficient in Microsoft Office (Excel. Word, and PowerPoint) and Adobe Photo Shop

Certifications

Available upon request.