In 2007 I was responsible for planning, managing and coordinating the Information Services Division project of splitting the old Department for Community Development’s IT infrastructure in two within a six-month timeframe. The work involved was complex and varied from coordinating the updating of departments’ entries in the white pages phone book through to ensuring staffs’ continued access to the information systems, documents and emails. I had to coordinate numerous business units and technical specialists, resolving many issues and engaging with, and communicating progress and outcomes to a wide stakeholder group - the entire staff of two departments. The project was completed on time to coincide with the official launch of the two departments.
In 2008, in my current part time position as Manager, Special Projects Child Protection Reform, I have been closely involved in the team’s development and implementation of a strategy to support the department’s reform program. I have been able to draw on my project management experience and information management skills in designing an online project management architecture that supports the introduction of a project management culture within the department via a consistent and transparent reporting infrastructure.
In 1997, whilst at the Department of Commerce and Trade I drew upon my knowledge and skills in Project Management in developing a Project Management Methodology for use throughout the department on any significant project related to Information Technology. This initiative was endorsed by the Information Technology Management Committee as critical to the department in that it formalised the roles and responsibilities of all players in such projects and improved the reporting on, and control of, IT projects. Furthermore it identified critical pre-requisites to initiating such endeavours to ensure their alignment with the department’s strategic plan.
Another project I undertook at the Department of Commerce and Trade was an improvement in the management of small projects within the IT team, addressing such issues as reporting, communication and planning using Microsoft Project.
In 1995/6 whilst at Homeswest I managed the Financial Systems project team as we developed two major systems as well as continuing to support existing systems. This required a substantial effort in coordinating the various development efforts underway and reporting to key stakeholders as well as line managers.