Greg Nockolds

Greg Nockolds

Work History

Work History
2007 - Present

Principal Project Manager

Department for Child Protection
  • Developed online project collaboration portal using Microsoft SharePoint
  • Reviewing reform projects for alignment with the department’s reform agenda
  • Representing the Child Protection Reform team and the Information Services Division on a number of projects.
Jan 2001 - Dec 2007

Data Architect

Department for Child Protection

In my role as Data Architect within the Department for Child Protection I have had many opportunities to work with numerous business units, project teams and individuals across all directorates.In analysing and/or designing systems and processes in support of their business function I have gained invaluable experience in most functions of the department.

  • Provide advice and support to stakeholders in the delivery of information systems
  • Promote information services across the department
  • Develop best practice policies and procedures on information management
2007 - 2007

Acting Manager Information Planning, Policy, Standards & Applications

Department for Child Protection
  • Managing small team of business analysts & graduate programmer
  • Implementing Information Management guidelines within the team
2000 - 2001

Senior Consultant

Corvu Australasia
  • Design, development and implementation of CorVu solutions
  • Business analysis and consulting services relating to the usage of CorVu software
  • Delivery of CorVu training courses
  • Effective management of customer projects
1998 - 2000

Professional Services Manager

Consultech Consulting Services
  • Consulting and technical support on BusinessObjects, the leading Business Intelligence Suite
  • Conducting all BusinessObjects training in Perth
  • Consulting on Data Warehousing and Data Transformation projects
  • Achieved accreditation of Consultech to ISO 9001
  • Implemented internal knowledge management framework for Consultech using Microsoft Outlook and Exchange
1996 - 1998

Data Administrator

Department of Commerce and Trade
  • Developed and maintained a corporate data model & data standards
  • Acting IT Branch Manager
  • Participated in the formation of an Information Management Group, charged with responsibility for Information Management across the department
  • Performed Contract Management for two major corporate systems: Client Management Information System and Industry Database
  • Implemented a Project/Quality Management System, covering all IT operations, tailored from Execom’s “APT” methodology
  • Member of the Department’s Internet Project Team, formed to develop and implement strategies to deliver services via the Internet as well as providing a whole-of-government “one stop shop” for business related services
  • Consulted on review of Corporate Policy Manual aimed at improving access to and compliance with Corporate Policy
  • Implemented a Corporate Bulletin Board as a prototype for Intranet
  • Participated in a whole-of-government Focus Group on Data Matching and Privacy Principles
1995 - 1996

Project Manager - Financial Systems

Homeswest
  • Scoping, analysis & design of a number of projects to convert all Homeswest’s legacy systems from Pl1/IMS/DB2 to HURON
  • Managing a team of 4 Analyst Programmers and one Senior Developer, supporting all Homewest's Financial Systems
  • Member of management group formulating strategy for systems conversion towards HURON environment.
1995 - 1995

Senior Developer

Homeswest
  • Systems Analysis and Design for two payments processing systems: Homeswest Card - accepting payments via any Australia Post branch.DSS Direct Deductions - pension deductions for rent and loan payments.
  • Data Analysis for the Homeswest Card and DSS Direct Deductions systems.
1994 - 1995

Analyst Programmer

Homeswest
  • Developing Pl1/DB2 functions for a Bond Assistance Recovery System.
  • Production support and maintenance for all Homeswest Systems, including after‑hours support.
1993 - 1994

Analyst Programmer

Water Authority of Western Australia
  • Led a project team of two programmers on an enhancement project for a water resource licensing system (COBOL/CICS/DB2)
  • Implemented major enhancements to an Industrial Waste Licensing System (COBOL/CICS/DB2)
1991 - 1993

Programmer Analyst

Water Authority of Western Australia
  • Designed and developed a number of mainframe (COBOL/CICS/DB2) systems
1990 - 1991

Programmer

Water Authority of Western Australia
  • Maintained several mainframe systems (COBOL/CICS/DB2)

Education

Education
Feb 1987 - Dec 1989

Bachelor of Business

Curtin University of Technology

I have a Bachelor of Business Degree, majoring in Information Systems, awarded at Curtin University of Technology in 1989. The syllabus covered management science, statistical research, accounting and business law along with information systems and design strongly focused on business requirements.Since then I have been continuously employed as an information management professional within the private and public sectors in a wide range of positions that, whilst always having a technical component, have always required me to consult and work with all levels within the business towards common strategic goals.

Skills

Skills

Project Management

In 2007 I was responsible for planning, managing and coordinating the Information Services Division project of splitting the old Department for Community Development’s IT infrastructure in two within a six-month timeframe.  The work involved was complex and varied from coordinating the updating of departments’ entries in the white pages phone book through to ensuring staffs’ continued access to the information systems, documents and emails.  I had to coordinate numerous business units and technical specialists, resolving many issues and engaging with, and communicating progress and outcomes to a wide stakeholder group - the entire staff of two departments. The project was completed on time to coincide with the official launch of the two departments. In 2008, in my current part time position as Manager, Special Projects Child Protection Reform, I have been closely involved in the team’s development and implementation of a strategy to support the department’s reform program.  I have been able to draw on my project management experience and information management skills in designing an online project management architecture that supports the introduction of a project management culture within the department via a consistent and transparent reporting infrastructure. In 1997, whilst at the Department of Commerce and Trade I drew upon my knowledge and skills in Project Management in developing a Project Management Methodology for use throughout the department on any significant project related to Information Technology.    This initiative was endorsed by the Information Technology Management Committee as critical to the department in that it formalised the roles and responsibilities of all players in such projects and improved the reporting on, and control of, IT projects.  Furthermore it identified critical pre-requisites to initiating such endeavours to ensure their alignment with the department’s strategic plan.  Another project I undertook at the Department of Commerce and Trade was an improvement in the management of small projects within the IT team, addressing such issues as reporting, communication and planning using Microsoft Project. In 1995/6 whilst at Homeswest I managed the Financial Systems project team as we developed two major systems as well as continuing to support existing systems.  This required a substantial effort in coordinating the various development efforts underway and reporting to key stakeholders as well as line managers.

Change Management

The very nature of Information Professional’s work is to be constantly involved in the support of organisational change and/or minimising the negative impacts of such change.  Virtually every body of work I have undertaken, whether that be consulting on or designing information systems or developing strategies, has had to take such matters into consideration. Engaging with the stakeholders to ensure an awareness of why the change is needed, encouraging their support and participation in the change by showing the benefits, bringing them along on the journey to give them the skills and knowledge of how to change and the ability to implement the required new skills and behaviours.

Report Writing

During my time at the Department for Child Protection I have produced numerous reports, briefings and presentations to all levels within the department. Some examples include an Intranet strategy which detailed review of the department’s current position and a recommended course of action to progress towards a new devolved intranet governance model.

Technical Training

From 1998-2001 I conducted professional training in two world-leading business intelligence software products. More recently I was responsible for training all project managers and officers in the use of Microsoft SharePoint for project management.  

Microsoft Word

Microsoft SharePoint

Microsoft Excel

Data Analysis

Interest

Knowledge Management

Information Management

Document Management

Intranets

Social Web in the Enterprise

Business to Employee Communication

Projects

In 2007, following the adoption of the Ford report recommendations, the Information Services division was faced with modifying the entire information technology infrastructure in order to facilitate and support the splitting of the old Department for Community Development within a six-month timeframe.The timeframe and available budget precluded any physical duplication of the existing infrastructure; instead the decision was made to “virtualise” the split. I was given the task of managing the project, coordinating with stakeholders from both departments and ensuring the impact on staff was minimised by way of design and effective communication throughout the timeframe.The project was a great success in that it was completed on time to coincide with the official launch of the two departments and resulted in minimal or no impact for most staff who effectively logged off one department’s computer system on a Friday and logged on to another’s the following Monday whilst retaining all the documents, emails access to systems and other important information.

Portfolio