Head Of Customer Team - Tata Teleservices and Regional Head of Contracts - India
Nov 2013 - Present
Nokia Solutions and Networks India
Successfully managed two demanding profiles together from the last two years.
As CT Head, Turn around of the business and customer relationship in Tata CT by maintaining the high professional standards. Business and Team Management to a level to exceed GP% Targets. Customer appreciations for the sales and services. Successful customer engagements locally as well as in MWC Barcelona and Shanghai to provide consultative support to the customer to take the technology decision for transforming the business towards FD LTE and growth of WCDMA.
As Head Of Contracts, Taking new initiatives to support CT and Account Managers. Bringing team visibility to be at par with customer teams. Taking initiative to bring all Regional contract heads together to share success, issues and concerns and resolve it together. Bringing the culture of performance and rewards in the team.