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About Me

I am a focused people manager with hands-on experience of data analysis and sales operations reporting. I am a continuous learner and honed many skills like Japanese language, Python programming, Data analysis etc.  over a period of time. Apart from the team management, I play along with my team on any crucial project. I continuously endeavour to remain a genuine and effective leader of the organization I am associated with.

Work experience

Oct 2017Present

Associate Manager- Customer Data/Sales-Ops

Red hat

As a global team, we focus on becoming the centre of excellence. Apart from my primary responsibility to ensure the team is well-equipped with open-source initiatives and new technology, being the caterer of the data to multiple departments, we thrive to keep the data quality maintained. Managing a team of 10 associates who are aligned to North-America, LATAM and Japan's Sales operations teams. Each associate in my team is responsible for specific weekly/monthly and quarterly tasks apart from the Ad-Hoc requests which we receive from C-level stakeholders.

Highlighted Projects:

  • Hierarchy Creation and Maintenance  - Executed Hierarchy creation process for Redhat's Top1000, Fortune500 and Forbes2000 Customers. The same is now utilized for FY19 fiscal year planning and Sales account aggregation etc.
  • Salesforce reports automation  -Automated the data manipulation part of multiple Salesforce reports.
  • Redhat Addressable Market Analysis(RAM analysis) - Preparation of RAM analysis from data extraction to analysis for regional and sales operations team.
  • Executive Data Quality Dashboard - Part of my team's day-to-day job, working on enhancing the sales data quality. ex - Opportunity validation, creating and maintaining the exception report.
Dec 2014Oct 2017

Sr. Data Analyst/ Sales-Ops Analyst.

Red Hat

Worked for Japan business as a sales reporting/data analyst. My job responsibilities included:

  • Creation and maintenance of dashboards/reports
  • Opportunity management - Renewals opportunity reporting. opportunity load of specific types of opportunity(Cancelled orders etc).
  • Posting of QBRs
  • Managed the newly implemented LMS(Learning Management Solution) system and helped standardized the process.
Feb 2014Dec 2014

Technical Consultant

Fujitsu Consulting India

Scheduling the backup of client’s server. Provided level 2 support on UNIX and Windows
server. Attending the morning meeting and providing the details on alerts generated.

Jul 2012Feb 2014

Analyst/Sr. Analyst

Oracle India Pvt. Ltd

Generation of invoices, revenue based on the contract signed between the customer and Oracle using the oracle's accounting tool(E-business suite R12). I prepared monthly Ageing report for the newly acquired companies by Oracle Japan and the maintenance of deferred file. Contacting the line of business in Japan and U.S on daily basis for scheduling the month-end activities.

Education

20092012

Bachelor's in Business Administration

Jaipuria Institute
20092013

Japanese Language

Mosai Institute of Japanese Language

Skills

People Management

Managing a team of 10 associates who are aligned to North-America, LATAM and Japan's Sales operations teams.

Since the management team above my level operates from headquarter(Raleigh, NC) of the company, I am responsible from hiring, setting the KRA's, monthly 1-1's, Performance evaluations, running the career advancement program, project management, managing my team's budget, organizing team outings etc.

Japanese Language

I am an N3 certified Japanese language speaker and majorly handled Japan business from 2012-2017

Python Programming

Learnt to automate numerous repetitive operations task. Automation is usually related to excel and report creation tasks from Salesforce.com.