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PMP certified, Overall 15 years of IT experience, focused on SAP. Self-directed and motivated professional with vision and Fifteen years progressive experience in Project Management, maintenance and software solutions support, majorly focussed on ERP SAP.

Innovative, dedicated manager with excellent ability to both plan ahead and improvise as situations present themselves.

Proficient at coordinating and managing projects, implementation of teams and systems to provide business solutions which increase operational efficiencies.

Merge hands-on leadership style with excellent communication and presentation skills with good analytical skills to continually drive focussed teams towards performance excellence.

Possess strong organizational, analytical, and communication skills in highly visible and responsible positions.

Well versed with PMI, ITIL and Enterprise IT Governance methodologies

Multiple Domain / Vertical exposure including Manufacturing, Telecom, Apparel & Footwear, Hi-tech, Logistics and Shipping, Aerospace, Utilities and Insurance.SAP experience includes Implementations,24X7 Support & AMS on Global Delivery Models, Rollouts, Upgrades.Managed up-to 160 resources under Peak conditions.Understand and guide the principles of Efficient Governance and Service Delivery Methodology to ensure flawless Service Delivery, Improve efficiency, System Stability, Performance Improvement.Identify and advise Business team and Key decision makers with opportunities to use SAP to create business value with the focus on cost reduction

Work experience

Jul 2011Present

Senior Solutions Manager

Sage Informatics PTY Ltd

Senior Solutions Manager – SAP Services

SAP Advisory for select Customers in South Africa.

Business Process integration, Gap Analysis and Re-engineering Advise to Customers with recent or on-going implementations.

Setting up SAP Support environment, defining SLAs, Service Desk tool, Global Delivery Models, Estimation technique Implementation, Escalation Mechanisms and Change Request handling.

Apr 2009Jun 2011

Senior Project Manager


Senior Project Manager – SAP Practice Lead

Accountable for a strong 140+ member SAP team.

Managed SAP Accounts for various industries: Hi-tech, Retail, Logistics, Apparel, Telecomand Aerospace.

Prime Clients: Philips, Maersk, Megger, Boston Apparel group, Brown Shoe, Fox head, Meggitt, Beam.

Managed a complete account of a SAP Factory Model, managing work with Clients in the US.

Operations, Strategic Account development and Delivery Management, Vendor Management.

Pre-sales support, Estimation, Solution Design and Development, Project Infrastructure setup.Negotiate & administer contracts, proposals and bids.

Jul 2006Sep 2008


CGI Information systems and Management Consultants

SAP Project Manager – SAP Practice Lead

Initiated, developed and managed SAP Practice and aligned it with other IT practices.

Accountable for a strong practice of 140 members including permanent and contract staff.

Managed strategic accounts Bell Canada, Air Canada and Bombardier Aerospace.

Lead and Managed from concept to closure SAP implementations, Support and Upgrade engagements.

Ensured SAP Practice billable resource allocation was consistently at least 97%, reported resource assignment status at a local and global level.

Oct 2005Jun 2006


Wipro Technologies

Project Manager – SAP Practice

Major clients: Wales & West Utilities, Brady Corporation.

Worked Closely with Technical and Functional teams in scope study and freezing, Active participation during all testing phases,

Actively participated in business workshops, end user trainings.

Managed Rollout and Implementation and acted as a single point of contact for the entire project team from offshore.

Accountable for a strong 65 member SAP team.

May 2004Sep 2005

Associate Consultant

Cognizant Technology Solutions

Associate Project Manager – SAP Practice

Major clients: John Deere (Agriculture), ADP (Automatic Data Processing Inc).

Learnt, implemented and managed Insurance module (C&D – Collections & Disbursements) for ADP.

Accountable for a 15 member team.

Responsible for writing Technical Specifications, coordinate with the client and supporting the team.

Mar 2003Mar 2004

Saeed R Al Zahrani Corp

Senior SAP Analyst – SAP Practice

Lead the ABAP team for successful implementation of SAP IS-Utilities 4.6 C at Marafiq (Power & Water Company for Jubail and Yanbu).

Accountable for a team of 25 cross cultural members.

Responsible for Technical ABAP and team management activities.

Closely participated with Functional consultants in MM, PM, SD, FI, CO, HR in understanding Process and functional specifications.

Responsible for writing Technical Specifications, coordinate with the client and supporting the team.

Jul 1996Jan 2003


Blue Star Infotech Ltd, Bangalore, India - SAP ABAP technical consultant, May 2002 - Jan 2003

Cybertech Systems and Software Ltd, Thane, India - SAP ABAP technical consultant, Oct 2000 - Apr 2002

Cyber Systems, Bangalore, India - Web technical Consultant, Mar 1998 - Jul 2000

Dhir Pneumatic Equipment Pvt Ltd, New Delhi, India - Electrical Maintenance Engineer, Jul 1996 - Jun 1997


Sep 1991Jul 1995

Bachelor of Engineering

Bangalore University


SAP Technical Programming
Past experience as SAP ABAP Programmer,   SAP Versions: 3.0 x to ECC 6 Technical Skills: ABAP, Reports, Scripts, BDC, LSMW, BAPI, RFC, ALE / IDOC, Logical Databases, Performance tuning. Technical Specification writing and interpretation. Unit test planning and scripting.   Functional module exposure: SAP MM, SD, FI/CO, PM, HR Exposure to other SAP areas: XI / PI, BI, CRM, SRM, ABAP-HR, SEM-BCS, BPS, Treasury and Financial Supply chain management.  
SAP Project, Programme Management
Managed SAP Implementations, Support, Upgrade and Rollout. Industry Sectors: Telecom, Utilities, Manufacturing, Logistics and Aerospace. Tools used: SAP Solution Manager, MS Projects, Remedy and other third party tools.   Methodology: ASAP and RICEFW MANAGEMENT EXPERTISE:   Project Development & Management Team Leadership Strategic Planning Problem Trouble shooting & Resolution Profit & Loss Management Budgeting & Forecasting Global Delivery Onsite-Offshore model Technical Writing, Need analysis and RFP


May 2005Dec 2012

Project Management Professional (PMP)