Responsibilities Also Include Oversee the rollout of monitoring software updates. Oversee the roll out of new and updated monitoring scripts. Identify, research, and resolve technical problems associated to monitoring systems. Respond to telephone calls, email and personnel requests for technical support associated to monitoring systems. Document, track, and monitor the incident to ensure a timely resolution. Manage the installation of new software releases, system upgrades, and patch installs that resolves monitoring related software problems. Assists in the installation, maintenance, and general support of monitoring systems. Routinely review monitoring systems and services to ensure stability and security. Provide escalation support to Implementation team for standard monitoring implementation.
Provide implementation support for custom monitoring orders. Plan, schedule, track and manageOverall project execution Upgrading Windows 2000,, 2008, 2012 server Con? guration webmail etc.
Remote support mobile application, Oracle Application, data update ion, IT related calls. Understanding of standard client/server, networking, and internet fundamentals and a superior knowledge and demonstrated technical pro? ciency in System Center Operations Management with experience in managing medium to large environments
All It related call(desk top/server/PRI line)(website and software/purchases IT product All server FTP server Maintenance/Citrix server/fort iGATE? rewall, network
Faber-Castell location in India & GilpinTravelindia IT policies on data backup and recovery, e-mail system, IT asset register, anti-virus protection, etc Maintain licensing compliance for all IT assets, software, hardware, network, etc. Vendor management & contract negotiation Networking and internet security policies.