Naveen.Mamidi

  • mamidi_mel@yahoo.com.au

Assistant Customer Relations manager

Work History

Work History
Aug 2009 - Apr 2015

Assistant Customer Relations manager (Present)

At Home hospitality Services Pvt Ltd

 As a Customer Relations Manager got to ensure that the needs of customers are being satisfied. The aim is to provide excellent customer service and to promote this idea throughout front office and as well as in the organisation.

Apr 2006 - May 2009

Assistant Supervisor

Urban Grooves

Supervise and guide Hotel employees to manage human resources productively and efficiently as per company guidelines. Recruit, train and assign jobs for employees as per individual skill and review employees’ performance periodically.

Education

Education
Mar 2007 - Mar 2009

Diploma in Hospitality Management (Melbourne, Australia)

Chelsea International College Of Melbourne

Hospitality Management

Mar 2001 - Mar 2004

Degree

Jagruthi Degree College

B.com.Computers

Certifications

Certifications
Nov 2007 - Nov 2007

Food Safety Level 1

CFT International Pty Ltd

Implementing Food Safety Procedures

Oct 2007 - Oct 2007

Food Safety Level 2

CFT International Pvt Ltd (Melbourne, Australia)

Implementing Food Safety Procedures

Oct 2007 - Oct 2007

Responsible Service Of Alcohol 

CFT International Pvt Ltd (Melbourne, Australia)

To Provide Responsible Service of Alcohol

Oct 2007 - Oct 2007

Responsible Service Of Gambling

To Provide Responsible Gambling services

Skills

Skills

  • A genuine interest in helping Customers,
  • Good communication skills
  • Ability to work as part of a team 
  • Being polite, patience and calm under pressure
  • Ability to handle complaints and difficult situations
  • Computer and administration skills