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Work experience

Jun 2013Present

Assistant General Manager

Saltgrass Steakhouse
Port Arthur, TX Assistant General Manager · Assisted in building revenue for a unit exceeding $4. 5 million in annual sales Recruit, hire, supervise, and schedule over 75 employees Train and oversee 3 assistant managers Ensure adherence to strict company recipe, quality, and service standards Optimize profits by controlling food, beverage, and labor costs on a daily basis and through weekly inventory Work directly with vendors to set and maintain adequate par levels for product Forecast sales and labor using Excel and NCR Back-office software Maintain Excel RLP spreadsheet and Monthly Income Statement Maintain all financial records including purchase orders, deposits, and petty cash Adhere to polished and strict front of house operations to ensure optimal guest satisfaction Assisted Corporate Training Manager and opening team with the opening of 3 new locations
20112012

Assistant Manager

Applebee's Applebee's
Beaumont, TX Assistant Manager
20092012

Kitchen Manager

Applebee's
Assistant Manager Kitchen Manager Managed daily operations Rewarded team members with sales incentives and cash prizes Recruited and hired team members based on aptitude and attitude Prepared schedules for over 30 employees Maintained purchase orders, deposits, and petty cash Maintained all current health codes and safety precautions Prepared and placed food orders through Glazier twice weekly Controlled food cost through weekly inventory Accounted for Profit & Loss in Excel spreadsheet
Jun 20072009

Manager

Applebee's
Port Arthur, TX Server, Bartender, Head Trainer Trained new team members in effective section management Greeted guests and ensured excellent service Gained extensive knowledge of alcoholic beverages including liquors and mixed drinks Maintained safety and sanitation regulations Built rapport with regular costumers and vendors
Jan 2006Aug 2007

Delivery Coordinator

Jason's Deli
Beaumont, TX Delivery Coordinator Prepared large catering orders in excess of $20,000 per week Designated delivery drivers and delivery times for orders Coordinated, logged, and totaled all deliveries Followed up to assure customer satisfaction with order and delivery Processed credit card and cash payments
2004Jan 2006

Head Hostess, Waitress

Logan's Roadhouse
Beaumont, TX Head hostess, waitress, administrative assistant Prepared schedules for over 10 hosts Trained new team members Provided excellent dining service to guests in a casual steakhouse atmosphere Received and counted all cash from dining room associates Totaled daily sales and managed petty cash Totaled and entered all purchase orders in an Excel spreadsheet CERTIFICATIONS SERVSAFE Food Safety Manager Certification(current through 2020) TABC(current through)

Education

20062009

Lamar State College

LVN Certificate