Service Executive in Training
AUTOMATIC DATA PROCESSING
Selected for senior leadership role directing the reorganization of the HRBPO support model for clients and back office support team of $36M client base. Charged with increasing efficiency while reducing costs. Supervised 2 Directors and 60 indirect reports.
- Developed policies and procedures, strategic plans, and business unit objectives.
- Reduced expenses and improved support capabilities by migrating specific functions of Payroll Operations to an offshore, 24x7 service model.
- Increased efficiency by cross-training personnel on multiple product platforms and creating a scalable model that will support future growth without additional hires.