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Malik Mitchell

Sales / Customer Service Specialist

Skills

Details

❖ Skilled at learning new concepts quickly, working well under pressure, identify smaller and larger details to make a goal become successful, as well as communicating ideas clearly and effectively.

Background

❖ Strong marketing and business background combined with excellent communication and management skills.

Managment

❖ Demonstrated achiever with leading successful teams, managing day to day business practices, and exceptional knowledge of marketing

Marketing

❖ Strongly emphasizes and understands the marketing concept and industry

Work experience

Feb 2014Present

Retail Sales Associate/Customer Service

Sleep Number

Responsibilities

  •  Provide detailed and easy experience for customers looking for  Sleep Number Mattresses
  •  Constant in bettering the store as a team
  •  Provide clean and easy work atmosphere

Accomplishments

  •  Helped maintain constant goals throughout the year
  •  Able to go above and beyond goal months at a time
  •  Pushed and helped drive customers to buy today

Skills Used

  •  Active listening skills
  •  Basic computer and register skills
  •  Key holder of the store
  •  Bank Deposit Managing in regards to balances and checks
Oct 2011Feb 2014

Sales Consultant/Inventory

Best Buy

Customer service

  • Supervision of  employees and teams sales 
  •  Work productively under pressure and within tight deadlines
  •  Proactive selling of products within and online of the store
  •  Able to meet sales expectations
  •  Training of new employees within the protocol and procedure.
  •  Engagement with customers
  •  Demonstration of the marketing concept
  •  Build customer clientele relationship
  •  Following code of conduct
  •  Inform customers product knowledge relating to their interests
  •  Exceeded sales goal requirement within a shorter timeline than required
Jan 2011Sep 2011

Sales Leader/Stock

Levi's

Sales Leader 

  • Provided thousands of dollars weekly to the Levi's Factory outlet due to selling
  • Incorporated branding within clothes, conversation, and online use
  • Accomplished being the top sales person in the store while hired
Jul 2010Mar 2011

Sales Representative

Banana Republic

Provided excellent customer service to customers

  • Worked well as a team player to create a great work atmosphere
  • Dedicated to work for high sales
  • Highly promoted product
  • Constant selling of  retail merchandise

Education

Aug 2010Jan 2012

Solano Community College

Major in Psychology with Minor in Counseling

Aug 2006Jun 2010

Diploma

Will C. Wood High School

References

Timothy Bittle
Pastor/Mentor
RE/Maxx Realtor
Youth Pastor (The Fathers House)
126 Peabody Rd, Vacaville, CA 95687
707-718-9000


Jeffery Pledger
Former Manager/Friend
Manager at UnderArmour
321 Nut Tree Rd, Vacaville, CA 95687
707-287-2186


Terry Brown
Mentor/Friend
Emerald in the Amway Business and Culture
707-290-3002