• Medford Oregon
  • (541) 646-2510
  • malcolm.e.cooper@gmail.com

Malcolm Cooper

Restaurant Manager


An able, enthusiastic, skilled, and reliable game designer seeking to apply my expertise and abilities learned in management and customer service to create a product that meets the clients needs and specifications.

Work History

Work History

Manager / Bartender

Oct 2011 - Present
Kaleidoscope Pizzeria & Pub
  • Provide customer support by resolving their complaints about service or food quality
  • Managing the entire staff of the restaurant and coordinating their work
  • Maintain high standard quality hygiene, health and safety
  • Mix alcoholic and non-alcoholic drinks, including house specialty cocktails.
  • Clean and maintain bar area; arrange bottles and glasses to create attractive displays.

Technical Representative

May 2010 - Apr 2011
Stream Global Services
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
  • Deliver service and support to end-users using and operating automated call distribution phone software

Server Trainer / Server

Aug 2007 - Apr 2010
Kaleidoscope Pizzeria & Pub
  • Trained new employees in service procedures and sales of product line.
  • Greeted patrons and took food and beverage orders.
  • Familiarizing guests with menu and daily specials
  • Accurately recording food and drink orders
  • Direct customers to meal add-ons and specialty drinks of perceived value to increase sales



Bachelor of Science

Sep 2015 - Present
Southern Oregon University
  • Emerging Media and Digital Arts Major
  • 3.56 GPA

Associates Of Science

Sep 2013 - Jun 2015
Rogue Community College

  • Focused in Computer Science and Emerging Media and Digital Arts
  • Honor Roll
  • 3.58 GPA