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Work experience

Oct 2010Present

Relationship Manager

Shuaa Capital

Responsibilities: In charge of the Eastern Region, grow the business & brand of Shuaa, raising funds for core services (including Brokerage, Asset Management, Investment Banking and Real Estate) and developing the customer base.

Jul 2008May 2010

Senior Professional

Capivest Investment Bank

Responsibilities:As a placement team member in charge of Saudi Arabian Market: educate and sell investment banking products to high net worth individuals and institutions; develop and deepen client relationships to generate higher revenues.

·Understand client financial context and provide investment product information based on client’s investment goals and risk-return thresholds

Jul 2005Jul 2008

Senior Customer Services Officer

BNP Paribas

Responsibilities:Manage routine corporate and private transactions within a new retail branch: open and maintain new corporate private clients’ accounts; book and manage term deposits; operate SWIFT transactions; work as a SARIE validator; oversee BNP e-banking tool delivery to clients; and issue cheques and credit cards


·Drafted the roles and responsibilities of operations and customer service staff

·Trained new operation staff on the bank’s operating system and procedures

·Gained rich compliance experience and knowledge setting up the compliance unite according to SAMA requirements and the banking standards

·Secured a place as an active member within BNP Paribas’s Internal Audit team

·Deputized for the Head of Customer Service and Operation, the Clearing House Senior Officer, and the Cash Area Senior Officer for Saudi H.O. branch

·Appointed team member in both SAMA.NET and IBAN projects sponsored by SAMA.

Dec 2001Jul 2005

Customer Service Officer

Samba Financial Group

Responsibilities:Manage daily customer-facing retail banking transactions including opening accounts, processing international funds remittance applications, maintaining the ATM operation, resolving customer issues and providing general administrative support


·Won “Teller of the Month” award on four separate occasions



,Business Objects,Olympic,Atlas II,MS CRM and Docubase
MS Office


An e experienced business developer and relationship manager with over nine years experience in servicing retail, corporate and private banking clients. With a robust record of growing new wealth management accounts and advising high net worth clients on investment products, has recently spearheaded the establishment of the regional branch of Shuaa Capital in the Eastern Region and supported growth in the customer base of its Wealth Management team, targeting top investment banking clients.


professional courses

·In course to have Islamic Finance Certificate, CISI

·CME certificate ( Level 1 & 2 ) Al Khaleej Center

·Introduction to wealth Management, CISI

·Introduction to international investment, CISI

·Problem Solving and Design Making, Institute of Banking

·Supervisory & Coaching Skills, Institute of Banking

·Anti Money Laundering, BNP PARIBAS

·Anti Money Laundering, Capivest

·Management Development: People Side of Business, IIR

·Commitment to Service Excellence, SAMBA

·Basic Control, SAMBA

·Principles of Banking ,Institute of Banking