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Work experience

Mar 2012Nov 2012

Manager

Bibo Café Manar II


  • Responsibilities with opening up and closing down
  • and ensuring the café is secure at all time
  • Setting up and managing the café each day
  • Attending team, front of house and staff meetings as appropriate


  • a willingness to help people
  • strong organisational skills
  • the ability to lead and supervise people
  • to be able to implement and enforce strict food safety practices
  • good problem-solving and decision-making skills.


Feb 2013Oct 2015

Professional Sales Representative

Hammamet Informatique Services

-Making appointments to meet new and existing customers.

-Understanding our customers’ needs.

-Making presentations to promote new products and special deals.

-Advising customers about delivery schedules and after-sales service.

-Keeping in contact with existing customers in person and by telephone.

-Recording orders and sending details to the sales office.

-Meeting sales targets.

-Reporting sales trends to my employer.

Education

Sep 2009Jun 2010

Secondary School

Mourouj 3

Certifications

Feb 2011Feb 2012

Certificate of professional competence

CFT Tunis

Electricity building

Skills

Languages

English, Frensh, Arabic

Computer Hardware

Maintenance and installation of computer hardwares.

Networks

security LAN (Ethernet).

SGBD

SQL Server, Ms Access.

Programming languages

Vb.net, C++, C#.

Operating System

Windows (XP, 7,8,10), MS-DOS, Unix, Linux.

Developing Website

ASP.NET, Java Script, HTML, XML,Dreamweaver, CSS, Wordpress.

Computer

Operating Systems, Softwares, Microsoft Office

Sales

Negotiating, Costumer Service, Sales Management, Public Speaking