Database Analyst Coordinator
Procter and Gamble
·In depth accounts payable Invoice analysis. Detailed review of the invoices to verify the accuracy of the database.
·Training coordinator responsible for training new team members.
·Trained customers on SAP software, applications and transactions to be used.
·Responsible for maintaining the Suppliers database accuracy.
·Responsible for the internal department self assessment. Checked and reviewed of all internal documents, policies and procedures for accuracy.
·Provide over the phone support to all customers related to the SAP software or any other Data Base issue.
·Managed projects to improve the accuracy of the information in the database by cross managing between global teams to improve accounts payable processes
·Coordinated and scheduled the team workload of SAP database software.
·Compiled missed service level agreement reports and by doing so assisted my managers in improving our team processes to better serve our customers and meet our SLA’s.