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Work experience

Jan 2015Present

Account Manager

Advanced Systems
Account Manager Naseej-Arabian Saudi Arabia-Riyadh Duties: Working closely with the Sales Director to prospect, pitch & close new business. Gaining a strong knowledge and understanding of a clients' brand and products. Organizing weekly team meetings with staff, directors and senior managers. Involved in the day to day management of clients. Participate in team building and sales training events. Performance monitoring of account executives and account teams. Address client concerns and ensure the resolution of issues in a timely manner. Maintaining contact with clients-giving them regular updates. In charge of budgets and administration. Oversee existing campaigns to grow key accounts. Delivering ongoing market analysis and assessment of competitors. Retain accounts through the development of strong relationships with key decision makers.
Feb 2013Dec 2014

Technical Support Engineer

Advanced Systems
Technical Support Engineer Naseej-Arabian Saudi Arabia-Riyadh Duties: Solving technical problems of systems Opening cases with the system vendor(if needed) Participating in conducting meetings with the client to understand current businessprocesses and their true concerns Analyzing current business processes Developing re-engineered business processes based on the client truly need Developing functional requirements Developing statements of key performance indicators(KPI) Lead a team to provide functional and technical support for the client Helping in building project performance reports
Jun 2012Jan 2013

Junior Etl Developer-University

Junior ETL Developer-University Training Datability: Excellent account management skills. Strong technical background enabling efficient management of technical issues. Excellent communicator at all levels and with third party partners, suppliers and vendors. Translating business cases into IT Development, Infrastructure and Service requirements Able to identify tactical opportunities and ensure the delivery of them Strong presentation and negotiation skills. Contacting and communicating with high end decision makers. Ability to follow up with clients in a timely professional manner. Good knowledge of Customer Marketing Databases and how to use them. A successful track record in new business development within the SME sector.




Prince Sultan University