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Professional Experience

2016Present

Customer Assistant

Baguette-Me-Not

Currently working in a small sandwich shop in Alton, but due to circumstances and the need for a job outside of the retail field I will be looking to leave the shop for a more challenging work environment.

  • General every-day running of the shop- opening and closing of the shop.
  • Making sure we are up to date with health and safety procedures and recording important information.
  • Keeping stock fresh and being prepared for any event/
20152016

Customer Assistant/Key-Holder

Calliope

In this position I demonstrated enthusiasm and dedication to the shop itself. The previous year I got employed by Calliope as a Christmas Temp working as a customer assistant to later be asked back by Calliope to work again this year as a key-holder with further responsibilities.

  • Balanced the tills floats and ensuring the till is correct at the beginning and end of each day.
  • Prepared and organised out-going deliveries.
  • Backed up any staff that needed cover for various reasons.
  • Generated shop displays and idea's for different times of this year to increase sales.
  • Ensured the security of the shop and the well-being of every customer.
20062009

Floor Staff

Wetherspoons

As part of the new team in Alton I aimed alongside others to open the new Wetherspoons efficiently and with a favourable first impression to the public.

  • My role was to be friendly, helpful, and confident on a day to day basis,  
  • Ensuring the safety of colleagues and customers. 
  • To be ready for any situation that could happen unexpectedly.

Education

AS Levels

Alton College
  • English Language and Literature- C grade
  • Photography- B Grade
  • Media Studies- B Grade

GCSES

Amery Hill School
  • English- Grade C
  • Maths- Grade D (Retaking)
  • Geography- Grade C
  • Media Studies- Grade B
  • Science-Merit (Equal to a B)
  • ICT- Distinction * (Equal to A*)
  • Sports Leader- Level 3
  • Health and Social- Distinction * (Equal to a A*)

Summary

I am an highly motivated individual who prides herself in being confident and trust worthy. I aim to be successful in every task that I'm involved in and am continuously looking for challenges and using critical thinking to improve my work environment and myself as an individual. I enjoy working as part of a team and also as an individual to get work done efficiently and in the correct way. I'm very keen to be part of a company who uses mass amounts of new technology on a daily basis to improve other organizations.

Computer Software and Technology

  • Proficient in Internet and Computer Applications.
  • Microsoft Office: Word, Excel, PowerPoint, Access, Outlook
  • Small experience in office equipment and administrative operations, i.e scheduling etc.

Skills

  • Scheduling
  • Customer Service
  • Problem Solving and Critical Thinking
  • Front Desk Reception
  • Spreadsheets and Word Processing
  • Time Management
  • Organisation skills