Download PDF


Mahmoud Olabi has over 4 years experience in international business and major program management working with companies in the Middle East.He is an entrepreneur in the corporate and family business environment with strong leadership, team- and project management capabilities. Mahmoud grew up in a multicultural environment in Dubai, Saudi Arabia , Syria and Turkey. Through his versatile background, solid education and professional experience he is able to quickly network, evolve, move on track and achieve impressive results


Work experience

Sales Executive

badia International Trading 
Jun 2013dec 2015

sell the company’s goods and services (Tents, Fabric ). Customers are businesses, governmental organizations and individuals, both in the UAE and abroad. approach potential customers with the aim of winning new business, as well as maintaining good relationships with clients. also responsible for making repeat sales to employer’s existing customers.

activities include:

  •  listening to customer requirements and presenting appropriately to make a sale
  • maintaining and developing relationships with existing customers in person and via telephone calls and emails
  •  cold calling to arrange meetings with potential customers to prospect for new business
  •  responding to incoming email and phone inquiries
  •  negotiating the terms of an agreement and closing sales • gathering market and customer information
  •  representing company at trade exhibitions, events and demonstrations
  •  negotiating on price, costs, delivery and specifications with buyers and managers
  • challenging any objections with a view to getting the customer to buy
  •  advising on forthcoming product developments and discussing special promotions
  •  creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
  •  liaising with suppliers to check the progress of existing orders
  •  recording sales and order information and sending copies to the sales office
  •  aiming to meet and exceed targets
  •  gaining a clear understanding of customers' businesses and requirements
  •  making accurate, rapid cost calculations and providing customers with quotations
  •  attending team meeting and sharing best practice with colleagues

Shop Manager

Olabi coffee
Jan 2012Mar 2013

Responsible for leading all team members in the efficient and profitable operation of a The Olabi Coffee Shop. is responsible for managing the day-to-day Shop operations, maintaining high Shop standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. creates the tone and personality of the Shop by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules.

Shop Operations:

  • Develop and execute sales and profit plans that are in-line with budgetary goals.
  •  Ensure for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
  •  Maintain and utilize daily, weekly, quarterly and annual financial reporting tools.
  •  Ensure proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
  •  Oversee all cash and media management functions.
  •  Maintain proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
  •  Maintain a clean well-merchandised Shop, following visual presentation plans and standards.
  •  Plan, execute and communicate all sales promotions and new product information effectively and efficiently.
  • Identify staffing, recruiting, interviewing, hiring, and training needs of qualified candidates.
  •   Promote and practice safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives.




A2 level 


Jun 2012

IELTS is the international certificate of English

English Certificate

South-borne school of English
Jun 2008Jul 2008

Apr-intermediate English certificate from South-borne school of English  (England)


  • Organized and prioritized personal schedule
  • Implemented a new reporting procedure
  • Arranged meetings with senior management
  • Liaised with department heads regarding day-to-day issues
  • Re-organized and improved department filing system
  • Successfully worked to strict deadlines 
Managerial and Interpersonal
  • Managed a team of five
  • Facilitated staff planning meetings, promoting individual high level of personal achievement
  • Evaluated individual work performance and advised on career development
  • Part of a team to design new office procedures
Ability to work under pressure
  •  Calm in a crisis 
  •  Handles Stress well

Proficient in :

  • MS Word
  • Excel 
  • Access
  • PowerPoint
Human Resorces

Responsible for :

  • Hiring of new staff
  • Termination of under performing staff
UAE /turkish Driving license

UAE driving license attested from the Turkish authorities 

languages spoken
  • Arabic
  • English
  • Turkish