Mahmoud Matarawi

  • United Arab Emirates, AE Dubai
Mahmoud Matarawi

Store Manager

Summary

Energetic and enthusiastic person who enjoys a challenge and achieving personal goal, seeking career that provides me with opportunities and growth where I can sharpen my managerial & professional skills and work at a position where I will be able to innovate and use my skills, looking for a new challenge a new opportunity to start a great career, I have total of 8 years full time work experience within UAE, I believe that the skill I have acquired in the course of my professional and executional experiences will be valuable assets for your organization.

Work History

Work History
Apr 2014 - Present

Retail Store Manager

Axiom Telecom
• Demonstrated ability to motivate and lead employees. • Proven ability to hire, select and train the right candidates. • Manage store operations by ensuring exceptional performance and excellent customer services. • Assist customers in all aspects of store services including handling complaints and inquiries. • Train and supervise employees. • Ensure banking is managed efficiently and cash and receipts are reconciled. • Manage weekly inventories. • Manage weekly store coverage (schedule). • Coordinate sales promotions and provide sales targets. • Set the monthly plan to meet store sales goals. • Ensures availability of merchandise and services by approving contracts; maintaining inventories. • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. • Protects employees and customers by providing a safe and clean store environment. • Maintains the stability and reputation of the store by complying with legal requirements. • Completes store operational requirements by scheduling and assigning employees; following up on work results.
Jun 2013 - Apr 2014

Branch Manager

BlackBerry
- Determine staffing requirements. - Hire and train new staff. - Supervise direct reporting staff according to overall company policy. - Set employee goals and objectives. - Develop staff to maximize potential. - monitor staff performance including performance reviews. - Delegate work duties to staff to attain objectives. - Monitor and assist staff with work progress. - Evaluate current business process and system. - Plan and implement procedure and system to maximize operating efficiency. - Review performance data, sales and activity reports to monitor and measure productivity, goals progress and activity level. - Responsible for the achievement of branch productivity and quality goals.
Nov 2010 - Jun 2013

Team Leader

Axiom Telecom
-To assist the Area Manager in carrying out day to day work in the Area Branches. -Managing all related issue in HR & Admin. -Follow up & analysis the distributions, Retail and corporate sales in my area. -Coaching the staff on daily basis for new updates. -Staff time management. -Working on monthly target distribution for the team as per staff performance and tasks delegations. -Conduct regular stores visits and explore opportunities to enhance sales in the stores and provide feedback to management. -Ensure that my team offer optimum levels of customers service at all times through regular meetings and trainings for the team.
May 2010 - Oct 2010

Customer Service Representative

du
-Customer Service representative. -Register new customer in du services.

Skills

Skills

Coaching

Sales Management

Marketing Communications

Outlook

Microsoft Word