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SUMMARY

GENDER : MALE

BIRTH DATE : 10/12/1988

MARITAL STATUS :  SINGLE  

NATIONALITY : JORDANIAN

GENERAL PHYSICIAN

Licensed under SCHS

Cell No.  +966565000891

WORK EXPERIENCE 

2016TO DATE

MANAGER HEALTH CARE SERVICES

BUPA ARABIA -RIYADH

OPERATION MANAGEMENT.

SALES OPERATIONS.

CUSTOMER SERVICES.

CUSTOMER EXCELLENCE (CSAT-NPS)

ENHANCED AND RE-ENGINEERING THE PROCESS(KAIZEN).

SUPPORT PER- AUTHORIZATION DEPARTMENT.

SUPPORT CLAIM DEPARTMENT.

NOV. 20152016

MANAGER HEALTH CARE OPERATION

BUPA ARABIA -RIYADH

DUTY AND RESPONSIBILITY :

HEALTH LOUNGE OPERATION (MEDICAL ADVICE)

SUPPORT PER- AUTHORIZATION DEPARTMENT

SUPPORT CUSTOMER SERVICES (BACK OFFICE AND FRONT DESK)

SUPPORT SALES DEPARTMENT

 

May 2015Aug 2015

GENERAL PHYSICIAN

ALABDAA MEDICAL CENTRE

EMERGENCY DEPARTMENT FOR 3 MONTHS UNTIL SEPT. 2015

20142015

INTERNSHIP IN KSMC

KSMC

EXPERIENCE :

INTERNSHIP IN :

SURGERY DEPARTMENT 2 MONTHS

PLASTIC SURGERY 1 MONTH

MEDICINE DEPARTMENT 2 MONTHS

CARDIOLOGY AND CCU DEPARTMENT 1 MONTH

PEDIATRIC DEPARTMENT 2 MONTHS

OBESTATRIC AND GYNACOLOGY DEPARTMENT 2 MONTHS

EMERGANCY DEPARTMENT 1 MONTH

ANASTHESIA DEPARTMENT 1 MONTH

EDUCATION

CERTIFICATIONS

2018

IFCE

2018

CRITICAL THINKING AND PROBLEM SOLVING.

BUPA
2017

ANTI MONEY LANDRY

BUPA
2017

SERVICES HERO

BUPA
20162016

SELLING SKILLS AND PROFESSIONAL SERVICES

RIYADH BANK
20162016

COMMUNICATION WITH INFLUENCE

BUPA ARABIA
20162016

WORKING WITH CUSTOMER DIVERSITIES

BUPA ARABIA
20152015

Basic life support /BLS

Saudi Heart Association/ KSMC

RECOMMENDATION LETTERS

UPON REQUEST.

FUTURE PLAN

1/MBA PREPARING.

2/EXPAND INSURANCE EXPERIENCE.

3/QUALITY MANAGEMENT (KAIZEN- NPS - 6 SIGMA).

4/ USMLE STEP 2.

OBJECTIVE

I WISH TO WORK AT REPUTABLE  INSTITUTION .