OPERATION LEADERS
2015-UP TO DATE
Secretary General of the Association of International Students in Sudan
2011 ---2013
dr. MAHMOUD FAWZI MOSTAFA ALAR
RYIADH
- RYIADH /KSA
- 00966565000891
- [email protected]
SUMMARY
GENDER : MALE
BIRTH DATE : 10/12/1988
MARITAL STATUS : SINGLE
NATIONALITY : JORDANIAN
GENERAL PHYSICIAN
Licensed under SCHS
Cell No. +966565000891
WORK EXPERIENCE
2016TO DATE
MANAGER HEALTH CARE SERVICES
BUPA ARABIA -RIYADH
OPERATION MANAGEMENT.
SALES OPERATIONS.
CUSTOMER SERVICES.
CUSTOMER EXCELLENCE (CSAT-NPS)
ENHANCED AND RE-ENGINEERING THE PROCESS(KAIZEN).
SUPPORT PER- AUTHORIZATION DEPARTMENT.
SUPPORT CLAIM DEPARTMENT.
NOV. 20152016
MANAGER HEALTH CARE OPERATION
BUPA ARABIA -RIYADH
DUTY AND RESPONSIBILITY :
HEALTH LOUNGE OPERATION (MEDICAL ADVICE)
SUPPORT PER- AUTHORIZATION DEPARTMENT
SUPPORT CUSTOMER SERVICES (BACK OFFICE AND FRONT DESK)
SUPPORT SALES DEPARTMENT
May 2015Aug 2015
GENERAL PHYSICIAN
ALABDAA MEDICAL CENTRE
EMERGENCY DEPARTMENT FOR 3 MONTHS UNTIL SEPT. 2015
20142015
INTERNSHIP IN KSMC
KSMC
EXPERIENCE :
INTERNSHIP IN :
SURGERY DEPARTMENT 2 MONTHS
PLASTIC SURGERY 1 MONTH
MEDICINE DEPARTMENT 2 MONTHS
CARDIOLOGY AND CCU DEPARTMENT 1 MONTH
PEDIATRIC DEPARTMENT 2 MONTHS
OBESTATRIC AND GYNACOLOGY DEPARTMENT 2 MONTHS
EMERGANCY DEPARTMENT 1 MONTH
ANASTHESIA DEPARTMENT 1 MONTH
EDUCATION
20072013
CERTIFICATIONS
2018
IFCE
2018
CRITICAL THINKING AND PROBLEM SOLVING.
BUPA
2017
ANTI MONEY LANDRY
BUPA
2017
SERVICES HERO
BUPA
20162016
SELLING SKILLS AND PROFESSIONAL SERVICES
RIYADH BANK
20162016
COMMUNICATION WITH INFLUENCE
BUPA ARABIA
20162016
WORKING WITH CUSTOMER DIVERSITIES
BUPA ARABIA
20152015
Basic life support /BLS
Saudi Heart Association/ KSMC
RECOMMENDATION LETTERS
UPON REQUEST.
FUTURE PLAN
1/MBA PREPARING.
2/EXPAND INSURANCE EXPERIENCE.
3/QUALITY MANAGEMENT (KAIZEN- NPS - 6 SIGMA).
4/ USMLE STEP 2.
OBJECTIVE
I WISH TO WORK AT REPUTABLE INSTITUTION .