Mahmoud Alaa

Mahmoud Alaa

Work History

Work History
Feb 2013 - Present

Technical Support Engineer

ECTC

- I think that now,I have a good experience in  buses,trucks,passenger cars and  sales fields. 

-Had a good knowledge in Mechanichs,Electric and sales.

-learned me how to deal with customers and technicians.

-Now, i  deal with most of the diagnostic tools,special tools and know how to diagnose the error and track it.

-dealed with a big authorities in Egypt like, Cairo transportation authority(CTA), Petrojet , EAMCO ,MCV ,GB Polo ,Gorica,Alex Transportation Authority(APTA) etc.... as my company is an agent for ZF in Egypt for transmissions,power steering,axles .

-I completed some projects,like:

  • Delivered 100 MCV buses to CTA: I was responsible for its maintenance and warranty.
  • Delivered 300 Marco Polo buses from GB polo to CTA  : responsible for  its maintenance and warranty.
  • Delivered 150 Scania buses from EAMCO to CTA :resposible for  its maintenance and warranty.
  • Delivered 50 buses from MCV to England: Made its PDI.
  • Delivered 100 buses from MCV to Algerie:made its PDI
  • Delivered 300 buses from Daewoo to APTA in Alex:  responsible for its maintenance
  • -Got three courses at ZF in Germany.
  • -Made a retrofit for 300 buses in CTA :from an old transmission called Ecomat to Ecomat 4.
  • -Made a retrofit for 100 buses in CTA from Ecomat to Ecomat 2 plus included the mechanical components and the electrical circuit and the peripherals.

-Had a good experiences in sales: attended alot of tenders,sell a ZF components to many companies,and some marines spare parts for the armed forces.

- Made a technical report about the defects of LUK clutches and it was a reason for preventing this product to be sold in Egypt.

-Made a trainings:for CTA Engineers,Cairo Airport Engineers and MCV  Engineers 

-Sold some ZF spare parts  to many costumers, attend alot of tenders and dealed with the armed forces as a sales engineer.

Education

Education
Sep 2005 - Jul 2011

Bachelor

Faculty of Engineering-Cairo University

Bachelor at power mechanical engineering

Skills

Skills

Computer skills

Communication Skills

English language

date of birth

30 May,1988

Sex

Male

Military service

Completed

Favourite sports

Bing Bong, Foot Ball

Certifications

Certifications

Using Ticket system

ZF/IT departement

Hydraulic course

ZF in Egypt

Hydraulic course

ZF in Egypt

Ecolife transmission

ZF in Germany

Electric 4 power shift

ZF in Germany

electric 3 course

ZF in Germany

Auto Cad

Cairo University

ICDL

Cairo University

ECTC panel

ECTC-Alex branch

ZF