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Work experience

May 2014Oct 2014

Business Development Executive

Konika Industries
  • Work with management to develop and implement business development strategy for a defined territory. 
  • Coordinate with management and clients to identify business development opportunities with existing and new clients. 
  • Work with the team to achieve short and long term revenue and profit growth.
  • Update and maintain customer information database on regular basis. 
  • Participate in meetings to report business prospect and status updates to management and clients. 
  • Write bids, proposals, brochures and various other business informational letters.
  • Guide, train and motivate sales team to meet or exceed the sales performance targets.
  • Travel to customer sites and trade shows to promote company’s products and services. 
  • Attend client conferences and meetings in order to network with new and existing contacts.
  • Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns. 
  • Conduct market competitive analysis to develop road map and sales strategy to secure new business. 
  • Assist marketing team in development of advertising and promotional programs, telemarketing plans and trade-shows.
Jan 2013Apr 2014

Internet Sales Representative

C.Mahendra Exports Ltd.
  • Perform online sales activities to achieve company sales objectives. 
  • Identify and contact potential customers for business opportunities.
  • Schedule daily customer appointments and make product presentations. 
  • Update customer database with contact details and interest information from prospective customers
  • Perform daily tasks based on assigned work plan. 
  • Maintain profitable and productive relationships with customers. 
  • Maintain up-to-date knowledge about product information and promotions.
  • Attend sales training and educational programs for professional development.
  • Communicate with customers through phone, e-mails, chats and personal visits.
  • Respond to customer queries promptly and professionally. 
  • Work independently or in a team to achieve monthly sales quota. 
  • Provide excellent services and ensure customer satisfaction.
  • Make inbound and outbound calls to sell company products.
  • Develop sales strategies and determine sales forecast and projections.
  • Stay abreast with online marketing trends and competitors.
Jan 2012Nov 2012

Back Office Executive

Finestar Jewelry & Diamonds Pvt Ltd.
  • Assist and support administrative staff in their day to day operations.
  • Assist and coordinate with sales and marketing teams.
  • Conduct marketing research, document and report to the marketing department.
  • Support sales staff in handling and documenting customer accounts.
  • Perform competitor product analysis and prepare reports.
  • Prepare and reconcile customer balances.
  • Correct discrepancies in customer account balances.
  • Assist inventory controlling staff in maintaining inventory records.
  • Assist front office staff in maintaining the office premises clean and neat 
  • Assist front office in preparing, scheduling and organizing meetings, events and appointments.

Education

Jun 2008Mar 2009

H.S.C.E

Sarvajanik High School

Board : Gujarat Secondary & Higher Secondary Education Board, Gandhi Nagar

Medium of Study : Gujarati
Stream : Business / Commerce 

Grade : II

Subjects:

  • Elements of Accounts
  • Business Statistics
  • Economics
  • Business Administration
  • Secretarial Practice
Jun 2005Mar 2006

S.S.C.E

Sarvajanik High School

Board : Gujarat Secondary & Higher Secondary Education Board, Gandhi Nagar

Medium of Study : Gujarati

Grade : II

Certifications

Dec 2011Oct 2012

Call tech Fresher 

Orion Edutech Pvt. Ltd.
Complete BPO Customer Interaction Program with CCIP (Certified Customer Interaction Professional)
Aug 2009Jan 2010

Accounts PRO - Computerised Financial Accounting

Aptech Ltd.
Accounting Program with Tally 0.9