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I had worked with diamond Industry till last 2.5 years, as various profile ; Back Office Executive, Internet Sales Representative      My experience has given me the ability to recognize the things that people want to see when it comes to content, and my passion ensures that you will never get a dull piece of news.   I want to grow more and high through a firm, which gives power of opportunity.

Work experience

Work experience
May 2014 - Oct 2014

Business Development Executive

Konika Industries
  • Work with management to develop and implement business development strategy for a defined territory. 
  • Coordinate with management and clients to identify business development opportunities with existing and new clients. 
  • Work with the team to achieve short and long term revenue and profit growth.
  • Update and maintain customer information database on regular basis. 
  • Participate in meetings to report business prospect and status updates to management and clients. 
  • Write bids, proposals, brochures and various other business informational letters.
  • Guide, train and motivate sales team to meet or exceed the sales performance targets.
  • Travel to customer sites and trade shows to promote company’s products and services. 
  • Attend client conferences and meetings in order to network with new and existing contacts.
  • Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns. 
  • Conduct market competitive analysis to develop road map and sales strategy to secure new business. 
  • Assist marketing team in development of advertising and promotional programs, telemarketing plans and trade-shows.
Jan 2013 - Apr 2014

Internet Sales Representative

C.Mahendra Exports Ltd.
  • Perform online sales activities to achieve company sales objectives. 
  • Identify and contact potential customers for business opportunities.
  • Schedule daily customer appointments and make product presentations. 
  • Update customer database with contact details and interest information from prospective customers
  • Perform daily tasks based on assigned work plan. 
  • Maintain profitable and productive relationships with customers. 
  • Maintain up-to-date knowledge about product information and promotions.
  • Attend sales training and educational programs for professional development.
  • Communicate with customers through phone, e-mails, chats and personal visits.
  • Respond to customer queries promptly and professionally. 
  • Work independently or in a team to achieve monthly sales quota. 
  • Provide excellent services and ensure customer satisfaction.
  • Make inbound and outbound calls to sell company products.
  • Develop sales strategies and determine sales forecast and projections.
  • Stay abreast with online marketing trends and competitors.
Jan 2012 - Nov 2012

Back Office Executive

Finestar Jewelry & Diamonds Pvt Ltd.
  • Assist and support administrative staff in their day to day operations.
  • Assist and coordinate with sales and marketing teams.
  • Conduct marketing research, document and report to the marketing department.
  • Support sales staff in handling and documenting customer accounts.
  • Perform competitor product analysis and prepare reports.
  • Prepare and reconcile customer balances.
  • Correct discrepancies in customer account balances.
  • Assist inventory controlling staff in maintaining inventory records.
  • Assist front office staff in maintaining the office premises clean and neat 
  • Assist front office in preparing, scheduling and organizing meetings, events and appointments.


Jun 2008 - Mar 2009


Sarvajanik High School

Board : Gujarat Secondary & Higher Secondary Education Board, Gandhi Nagar

Medium of Study : Gujarati
Stream : Business / Commerce 

Grade : II


  • Elements of Accounts
  • Business Statistics
  • Economics
  • Business Administration
  • Secretarial Practice
Jun 2005 - Mar 2006


Sarvajanik High School

Board : Gujarat Secondary & Higher Secondary Education Board, Gandhi Nagar

Medium of Study : Gujarati

Grade : II


Dec 2011 - Oct 2012

Call tech Fresher 

Orion Edutech Pvt. Ltd.
Complete BPO Customer Interaction Program with CCIP (Certified Customer Interaction Professional)
Aug 2009 - Jan 2010

Accounts PRO - Computerised Financial Accounting

Aptech Ltd.
Accounting Program with Tally 0.9