Work History

Work History
May 2012 - Jun 2013

Business Analyst

Mobius Knowledge Services
  • Interface between sales and software group facilitator (user focus groups, conceptualization, design)
  • Requirements definition with regard to business and design
  • Preparing POC and End to End report
  • Understand the concepts and requirements for B2B and B2C
  • To understand and communicate technical problems and solutions to clients, customers and personnel in a non-technical manner (liaison)
  • Defining functional and technical requirements by modeled business processes to sales and software
  • Created system proposals, feasibility / alternative analyses with software selections, and performance and transaction analyses.
Jul 2011 - Apr 2012

Programmer

Tamilnadu Tourism Development Corporation, Chennai
  • Maintenance and support of existing System Software.
  • Development of new system software to reduce the manual work.
  • Getting customer satisfaction with their experience of launch of new technology by creating survey online and other way of getting response

Education

Education
2009 - 2011

Master of Business Administration(MBA)

Sairam Institute of Management Studies , ANNA UNIVERSITY

MBA specialized in System and marketing With an CGPA 8.11

Jan 2004 - Jan 2008

Bachelor of Technology (B.TECH)

Tagore Engineering College, ANNA UNIVERSITY, Chennai

B.TECH specialized in Information and Technology with an aggregate of 70%

Academic Projects

Certifications
Jan 2012

Effectiveness of CRM practices in retail malls- A study with reference to Chennai.

The propose of the study is to find effectiveness of CRM practices in retail malls. The concept retail malls which includes quality of service provided, the shopkeeper to customer interaction, opinion of customer towards safety, security, parking facilities provided, the factors influence their choice of shopping has taken many forms and dimensions, from the traditional retail outlet and street local market shops to upscale multi brand outlets, one step shopping malls with entertainment.

Jan 2011

Analysis Of Web Portal For Tamilnadu Tourism Development Corporation (Ttdc) Ltd, Chennai

The main objective of my project is to study the customer perception about TTDC website and to analyze the problem faced by customer and management in processing of online booking and enhance the website to make it customer friendly site.

Jan 2010

A Study on Organizational Climate at WHEELS INDIA PVT. LTD. at Padi.

The objective of the project is to evaluate the opinion of employees in wheels India about their internal organizational environment within which they work. To show the management what the workers actually except from them. To give suggestions to the management in order to help them in framing future strategic plans.

2008

Fast Local Rerouting For Handling Transient Link Failures

The mainstay of the project is to propose a local rerouting based approach called failure insensitive rerouting. The proposed approach prepares to ensure reach ability of packets from the source to its destination without changing the conventional destination-based forwarding paradigm.

Skills

Skills

Personal Skills

  • Adaptable & Dedicated person, Optimistic, Hard worker.
  • Possess strong conceptual skills and the ability to carry ideas from planning stages to implementation
  • To take challenging assignment and bring solution by innovative and creative approaches
  • High energy, motivated, passion for design technologies for the web

Technical Skill

Programming Languages

 

C, C ++, Java.

Software Packages

 

MS-Office, Spss, Photoshop

Database

 

MySQL, Oracle

Operating Systems

 

Windows 2000, Windows XP, Windows 7, Windows Vista.

Achievements

  •  Best New Comer Award at Mobius Knowledge Services
  •  Got appreciation from client for achieving best model solution
  •  Got many appreciation from customer for best handling of queries and there problems