- Haikou, Hainan, China
- +86 135 1982 8854
I have more than 10 years' hospitality experience in Hilton hotels (6 hotels pre-opening experience), it coached me how to understand hotel and service, how to support hotel operations by information technology, how to work with all team members as one team one direction, how to communicate with others and show our leadership.
Clustering Information System Manager
For Pre-Opening Period
Check network system design and provide suggestions.
Prepare IT budget by standard and get approval from owning company.
Build IT department team and train team members.
Network system progress and issue report by on-site check.
Follow up on-site check issues.
Assist purchasing department collect quotations and find correct supplier.
Set up office systems and prepare system training room.
Organize systems' training, installation, interfacing and go live.
Do system acceptance with all suppliers by standard.
Build IT audit standards, PNP, SOP etc.
In charge all IT related pre-opening works.
For Trading Operation
Manage and maintain all system operations.
Assist finance department prepare budget and forecast.
Train IT team members and develop them.
Focus on guest internet access experience, give improvement suggestions and do it.
Maintain IT related standard audit, PNP, SOP.
Provide dedicated internet service to special conference and events.
In charge IT daily operations.
Information System Manager Taskforce
In charge servers' basic installation before vendors' installation.
Coach on-site ISM about group standards and system chart.
Assist on-site ISM to do systems' troubleshooting.
Assist on-site ISM to organize systems' training, installation, interfacing and go live.
Assist on-site ISM to do systems' acceptance with all suppliers by standard.
Assist on-site ISM to build IT audit standards, PNP, SOP etc.
Assist on-site ISM to train team members.
Information System Supervisor
Follow up all systems' maintain case.
Follow up guest internet access experience issue.
Follow up ISM assigned tasks.
Assistant head office complete systems' survey and information delivery.
Assistant head office finish VAT related training and system update.
Prepare update handbook and change log then deliver to all other properties.
Upgrade present Fapiao system to new VAT Fapiao system.
This major have economics, management, statistics, business English, English translation and other subjects.