KHAMCHA SER BAHADUR

Key Deliverable:

- Directly supervises all the leisure activities. Communicating with the entire guest and provide services.

Keep on updating the activities for kids and adult.

-recruiting, training and supervising staff

-managing budgets for the department

-organizing fitness activities or programs for Kids & adults

-maintaining statistical and financial records

-developing new facilities

-promoting and marketing the business related to activities related to activities

-ensuring compliance with health and safety legislation

-maintaining customer service standards

-dealing with inquiries, complaints and emergencies

Roles:

* worked as a Physical education trainee for the school students.

*Interacting with the Guest to find out their feedback's about the stay. Inform the concerned departments and follow up on implementation of corrective actions

*Collect feedback from Check out guest through Comments cards

*Welcome all check in guest and provide them with necessary information pertaining to their stay at resort

*Coordinating with various departments to satisfy the guest requirements

*Operating Leisure Reception and organizing guest daily plans and informing Activity coordinator

*Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas

*Directly supervises all front office personnel and ensures proper completion of all front office duties

Role:

• - Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Main responsibilities included

• Orientating customers to the health and
• Training on improving body tone and overall

Motivating, encouraging and reminding about goals and the benefits of exercise to the customer.