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Work experience

Representative Senior-Supervisor

EFG-Hermes Riyadh, KSA
Career Summary Brokerage Relationship(-Representative Senior-Supervisor) Responsibility Responsible for managing institutional client relationship Provide solutions for institutional clients for hedging needs Maintain quality accounts transaction follow-up and relationship enhancement Ability to business development Mission Handle customer accounts and provide guidance on enhancing customer relationships, focus on quality, pricing and product differentiation based on their understanding of the customer environment, including customer influences, decision-makers and business challenges. They create and retain customer loyalty and preference by establishing rapport with the customer, planning and developing customer-focused programs, overseeing the resolution of customer concerns and facilitating the delivery of goods or services to the customer. Duties Managing a portfolio of accounts Using an existing network of industry contacts to generate new business Leading and training other members of the accounting team Managing the work of account representative Ensuring necessary actions are undertaken by the accounting team Achieving sales targets Open new business Attending client meetings Maintaining and expanding relationships with existing clients Skills/Qualifications Outstanding leadership, communication, interpersonal and customer service skills, as well as advanced knowledge of the practices and procedures for project management, sales, marketing and strategic planning. 2| Page Maged Alaa El-Dien El-Kadi

Team Leader-Unit Manager

Career Summary Sales Force(Team Leader-Unit Manager) Nile Takaful, Egypt Duties Establishes sales objectives by forecasting and developing annual sales for regions and territories; projecting expected sales volume and profit for existing and new products. national sales programs by developing field sales action plans. Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits. May ascertain premium rates required and cash reserves necessary to ensure payment of future benefits. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Completes national sales operational requirements by scheduling and assigning employees; following up on work results. Contributes to team effort by accomplishing related results as needed Skills/Qualifications Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes. Possess problem solving, management, leadership, communication, interpersonal and coaching skills. Knowledge of FINRA/SEC compliance regulations and policies and ability to apply MetLife specific policies and procedures appropriately. General knowledge of employment laws and ability to seek guidance from human resources and legal business partners as necessary. Ability to recruit diverse candidates and skilled in persuading candidates to join the Company. Ability to understand products and to assist FSRs in understanding them as well. Ability to deliver and facilitate the training of prospecting and selling systems. Ability to set goals for FSRs and to monitor FSR performance. Ability to create individualized development plans and to implement/follow-up on these plans with FSRs. Ability to understand FSR training needs and ability to meet those needs. Ability to learn marketing systems, methods to identify markets and ability to provide direction to FSRs to identify markets. Ability to learn detached operation processes, and ability to oversee major transactions. Knowledge of industry trends and ability to understand and apply field management best practices. Knowledge of professional organizations, ability to improve sales skills and obtain professional designations. Recruiting Sales Force The responsibility of recruiting the salespeople and manage them in the field force with the total type of support to achieve the targets. 3| Page Maged Alaa El-Dien El-Kadi

Sales Performance Acting Manager

Tokio Marine, Egypt
Career Summary,- Sales Performance Acting Manager- Duties Sales performance management(SPM) is the practice of monitoring and guiding personnel to improve their ability to sell products or services. Software programs are available to enhance the sales performance management process. These applications typically streamline various activities in the corporate performance management process and encourage behavior that drives sales. A key objective of the sales performance management process is to educate and motivate salespeople to set goals and satisfy customers. SPM software typically includes components for goal setting and planning, feedback, skill development and performance review. SPM software can also be used to track information about such things as salesquotas, territories, incentive compensation, job evaluation and forecasting. Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales through the sale of products and services and resulting profit drive most commercial business. These are also typically the goals and performance indicators of sales management. Sales Planning A sale planning involves strategy, setting profit-based sales targets, quotas, sales forecasting, demand management and the writing and execution of a sales plan. A sales plan is a strategic document that outlines the business targets, resources and sales activities. It typically follows the lead of the marketing plan, strategic planning and the business plan with more specific detail on how the objectives can be achieved through the actual sale of products and services Job Analysis Job analysis is performed to specify the certain tasks that a salesperson would be responsible for on a daily basis. It should identify what activities are deemed as being vital to the success of the company. Any person associated with the sales organization or the human resources department could carry out the analysis as well as an outside specialist. Sales Reporting The sales reporting includes the key performance indicators of the sales force. The Key Performance Indicators indicate whether or not the sales process is being operated effectively and achieves the results as set forth in sales planning. It should enable the sales managers to take timely corrective action deviate from projected values. It also allows senior management to evaluate the sales manager. 4



Ain Shams University


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