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I am a professional, customer service oriented individual driven by passion for delivering results in the key areas such as guest service, staff satisfaction and finance. I always try to lead by example in service delivery, communication and building relationships within the team and departments across the hotel.
My passion enabled me to offer a highly personalized service by creating and nurturing relationships with both customers and the Team. I also managed to prove that I can transfer this passion to my Team, so they could likewise deliver the highest level of service required.
I take great pride in the team success as much as my personal achievements therefore I believe as a Leader I have created a great bond with my Team and they would follow the standards required because of passion and loyalty.